Firestone Complete Auto Care 1772 Virginia Beach Boulevard, Virginia Beach, VA 23454

"Quick and helpful staff. They explained all issues to me. Great customer service."

"I started coming to this shop about a year ago and highly recommend it. The staff is friendly, knowledgeable and most significantly, honest. Rose in particular has been a pleasure to work with. The prices are fair and they’ve proven they will not sell you items just for the sake of it. An honest shop isn’t always easy to find, so I wholeheartedly recommend coming here."

"I called about 7:40 AM to schedule some work for Friday December 1st. I guess the women that I talked said she was supposed to send a link so I could agree to my appointment for Friday, well it's 11:40 AM and still no email, I even checked my spam folder. These people wonder why prophet upset with them? You bring in your car expecting it to be fixed and they push you away, where do you go to fix your car at the last minute? People like this who don't want to work should be Fired and have someone else who wants to do work etc. It just gives the company a bad name, that's why I had to post this so people know even Firestone Management."

"Worst experience I’ve had at a Firestone. When coming back to the shop to ask about how the wear on my brake pads decreased over time I was told “The measurements differed because it was a different technician.” How did my brake pads increase thickness over time from 6mm to 8mm when I drive and use the brakes everyday. Makes me wonder if my car even got inspected??? Thanks Firestone."

"Fantastic. On vacation in Virgina Beach. Had a tire issue on a rental van. They got me in and out with in a hour. We're concerned about me getting back to my vacation. Guppie took outstanding care to make sure my vehicle was once again safe. Thank you Firestone."