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O'Reilly Auto Parts
1291 Diamond Springs Road, Virginia Beach, Virginia, United States
About the O'Reilly Auto Parts
O'Reilly Auto Parts is a one-stop destination for all your car repair and electronic needs. Located at 1291 Diamond Springs Road in Virginia Beach, Virginia, this store offers a wide range of automotive parts, accessories, and tools to help you keep your vehicle running smoothly. Whether you're looking to upgrade your car's electronics or need to make a quick repair, O'Reilly Auto Parts has everything you need. With a knowledgeable staff and a convenient location, this store is the go-to destination for car enthusiasts and DIY mechanics alike.
Photos of O'Reilly Auto Parts
1291 Diamond Springs Rd, Virginia Beach, VA 23455, United States
Opening hours of O'Reilly Auto Parts
Monday:
07:30 - 22:00
Tuesday:
07:30 - 22:00
Wednesday:
07:30 - 22:00
Thursday:
07:30 - 22:00
Friday:
07:30 - 22:00
Saturday:
07:30 - 22:00
Sunday:
09:00 - 20:00
Reviews of O'Reilly Auto Parts
"The gentleman at this location went above and beyond to help me solve my issue, could not have been happier with ther service and location."
"This has to be one of the best auto part buying experiences ever. Jess and the crew were amazing very friendly very helpful very knowledgeable. They did not have the part that I was looking for and they sent me to another location and I picked it up over there, everything was lovely. Please commend them if not give them a raise for their outstanding customer service and professionalism sincerely Mr Derrick. Ps Jess tracked me down to let me know I left my company C.C on the counter. ❤️"
"Haven't been to this store often but usually customer service is very helpful. Today was a different story for some reason. I came to get some bulbs for my cars headlights. I was searching for more information on the bulb I needed. I realized one of the employees (Short black lady w/ glasses) stopped and was staring at me instead of helping me or asking me if I needed help. I acted like I didn't see her and kept looking for my bulb. 1 minute after starring at me from the counter she decides to ask me if I needed help. I looked over and said yes but she never walked over to me she just kept starring. I was expecting her to walk over to me so I wouldn't have to speak loudly in the store because I was in a aisle and she was by the cash register. By the way she wasn't busy doing anything. She wasn't working or anything she just stopped everything she was doing just to stare at me and then doesn't ask me if u needed help. She seemed like she had an attitude or something so I just didn't say what I needed help with and continued looking. 1 minute later she walks away and whispers to her coworkers something and i hear laughter. Not sure if it was about me. After she finished talking to her coworkers I hear saying "young man!" as she walking over to the aisle I was in. She finally walks over to me and I proceed to tell her what I was looking for. We walk to an older black man, who by the way was very helpful throughout the entire process. Next I began to talk to him explain to him my issue. He then helps a lot more than the lady did. She then comes back over and jokingly pushes her coworker out the way and then ask me "so do you want the bulb on the screen?" I say I already have that bulb installed in the car. Seems mostly like she was trying get me out the store as quickly as possible instead of helping me solve my problem. And as someone who doesn't know that much about cars I expect the employees to help me as much as they can. I eventually figured out what the problem was and left the store. Like I said the older black man in there was very helpful and has great customer service. The short black lady w/ glasses who didnt really help me today was very rude and has poor customer service. I don't know if it's because she thought I was young or what but her treatment towards me today was not professional."
"The customer service here is outstanding & loyal. They love what they do here. Brandy and her Manager helped me with everything and assisted with my parts and issues. I was stuck with a bad battery and Brandy changed it out within seconds and got me back on the road in no time. She is very proficient, professional, and very knowledgeable when it comes to cars. Everyone in this store is wonderful and won me over. I will be returning customer forever! :)"
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