Wendy's,

1365 Frederick Boulevard, Portsmouth, VA 23707

"My wife had gone through the drive through and ordered our food. She had to go back through the drive through because from what she ordered she didn't receive all of it. They never gave her a receipt so she could confirm the order. When she asked for it the young man who was waiting on her gave her an attitude. Then the manager also gave her an attitude and slammed the window on her. She was just trying to give them more business and get what we wanted and not what they charged her for. The manager acted unprofessional and her customer service needs work. She will lose this establishment business."

"We stood at the counter, several people made eye contact and looked away, no one said a word. I tried waving, still nothing. I understand if none of them were able to work the register, but I have never went to a place where they didn't say "it will be a minute" or "they will be back in ___time" etc, something. Instead they were acting like Deer trying to decide if they want to run or not."

"I'm always on the road all day long so fast food is generally my go to. The person who took my order came through crisp, clear, and professional at the drive vthru. This is rare. Normally I struggle to hear what is being said. I was given ny food with a smile. Hot, quick, and good. Outstanding experience"

"Today is Saturday October 7th, 2023! At 8pm my, daughter, her boyfriend, and myself entered the store to make a purchase...You could feel the vibe of the employees in the air was not a good one...The service that we obtained was deplorable and unjust, there was no sense of urgency on our purchase, this location lacked courtesy from the female employees...they spoke to us in a distasteful manner... they threatened us so much to the point of following us out the door...I will never attend to this location ever again...I would suggest an overall staff change"

"I was surprised to learn that this Wendy's location does not offer the four for four dollars deal. Instead of outright telling me that it wasn't offered the drive thru person asked me what would I like for my biggie bag meal. When I corrected to what I asked for she then told me that's not offered. However, that's not the point of this review. I ordered 3 biggie bag meals I was given a half cooked burger. I checked all three orders and all three burgers were undercooked. Just go to the Wendy's on the victory boulevard instead. That one still offers the 4 for $4 plus my food has always been cooked."