Taco Bell,

628 Grassfield Pkwy, Chesapeake, VA 23322, United States

"Apparently they don't pay their managers enough to do their jobs!! Standing right in front of me at a REGISTER he tells me I have to go to a Kiosk and do his job for him. I don't think so! I won't be back."

"Worst one in Chesapeake! They said they ran out of hamburger and all they had left were chicken tacos. Then they said we had to pay MORE money for the tacos because they were chicken and not beef. So, hey, who is responsible for making sure they have sufficient supplies on hand so that the customers aren't impacted?! Yep, you got it ... their management. Which is clearly lacking. And, their window people have virtually no Customer Service training, either. No, "thank you's, no we're sorry, or please come back again." They act like they hate their job and they're doing you a BIG favor by even taking your order. Typical "you owe me!" attitudes. Save your money. Food is lousy and the service is wor"

"Wow. Did you wonder why you're dead at lunch? And the other fast food is slammed? I tried 3 times. The complacency is incredible. The second trip, counter person helped the guy in front of us..then walked away. No acknowledgement,no explanation. We left.3rd time, the counter person w head set too busy playing with kids to notice us, then when she did acknowledge us..she snapped "were taking kiosk orders" I have no problem with a kiosk. I started to place it...then it registered. I though hell no. I'm not accepting this behavior. Sorry, not sorry. You might as well close the lobby. If my employees ever treated my customers like that..they wouldn't be employees. It's no wonder you're short staffed. I wouldn't work beside that nonsense. Good luck, hope yall find better people before you loose more than my business."

"I just went through the drive thru and the food was decent but the service was terrible. The girl taking orders was really short (attitude) and clearly couldn’t handle the simple task of taking orders. She had what appeared to be the manager to help her with the order and then had to have the cook bring me my food. It was extremely unprofessional and made me almost not even want to eat the food. If that was the kind of people they employ to work a simple cashier on the front end dealing with customers, I could imagine what the cooks are doing to your food."