Shell 4717 West Military Highway, Chesapeake, VA 23321

"Price Gouging in Action!!! Sign posted Regular gas at $3.55 today. Was having trouble getting pump to work when I noticed that Regular gas was actually $3.77!!!! Asked attendant about disparity and she said that her supervisor had not changed the price yet. Guess that makes it ok...For all of you that thought that this place would change under new management."

"What a Biyatch!!! Frank's is Hopefully going to change for the Better. Now that they have New Ownership... No restaurant on 3 1/4's of weekend and open 6 to 13:00 weekdays.....Not 24 hr Truck stop anymore....."

"Horrible... Their wasn't a cook, so the menu was limited to food that could be microwaved. The coleslaw tasted like the cabbage had gone bad. Not a fan of Carolina pulled pork. AND WHAT TRUCK STOP DOESN'T SELL COFFEE?!?! Also, the potholes could about swallow truck and trailer and it's a big mud pit."

"Small dusty truck parking lot. About 15 trucks fit in here. I was able to get the last spot for right now. However, they also have a huge truck parking lot behind the building (not paved - very dusty). I appreciate a huge parking lot where a semi can actually maneuver around. I was great full for this place. This truck stop is definitely dated. That being said, all the staff I encountered in the store and in the restaurant were very nice. My hamburger steak with onions, green beans and pickled beets was delicious."

"Incompetent "manager" who doesn't know how to work the system. Something as simple as being able to redeem fuel points inside for a transaction. Then had the audacity to be rude to me and ask me to step out of an already long line until the cashier who knows how to do her job could assist me. This is what happens when you spend your time managing and not leading! You have no idea what you're doing but you want to get smart with me and tell me that you taught her...clearly she needs the title and pay."