Goodwill of Central and Coastal Virginia

"I enjoy browsing and shopping here! It has some great things depending on the day & category, as does any location. Some categories stay more stocked than others. They have lots of clothes and kitchen items at this location which I love. Some of the items are priced a bit comical though. While many things are a good deal, there are some dollar store items for $3.99+ I suppose some people may not know any better and purchase it anyways. The cashiers are adequately friendly, they are just very quiet from my encounters. One notable visit before Halloween, I saw a nice life-sized pair of witch legs that stick out of the ground for Halloween. I saw a sticker that said $25.99 on each leg, but I thought surely that is for the pair—who is going to buy just ONE leg? Lol! Anyways, I asked an older gentleman working the register if it was for the pair or individual and he pointed out that the sticker said “1 for 25.99” but he had an attitude like I should know better than to ask. Ok well—maybe I overlooked that detail on the sticker but come on—a pair of legs that very clearly go together should not be priced separately. If you get a pair of shoes, do you pay per shoe? If you get a pedicure, do you pay for just one foot? Lol All of this to say—I do enjoy shopping here but please try to price things in a way that makes sense. (And most of all, don’t treat people like they are crazy for asking a question when it’s a legitimate question.) Anyways, thank you guys for the work that you do!"

"Always nice employees. some prices are way to high i.e. dollar tree items used are marked a dollar or more why would one pay that for used items. They don't. If you would be more fair in pricing things would not sit there week after week. Scrubs 7& each for new ones & used ones at GW are 6.50."

"I just called the store today and a very nice intelligent well spoken young man, not only answered my questions but did so in an upbeat tone. His willingness to help brighten my day. I was not expecting this great customer service but I received a five star experience from Tracey.. He did an exceptional job today!!"

"Excellent Goodwill with a covered drive thru dropoff location. We drive further just to drop off at this location."

"Clean ✅ Bathroom ✅ Dressing Rooms ✅ New bags & paper ✅ A/C & Heat ✅ Uniformed Employees ✅ Love GW but prices are getting stupid. Most staff are great. One in particular is mean & rude (J) They need a scanner. Relying on humans to dictate prices is horrible. Need to put clothes into size sections. Easy fix. Closed on Sunday. Ridiculous. Mondays would make more sense. Need a senior/military day discounts. Punch card. Should be a punch per $15 purchase. Spending $60 & getting 1 punch is ridiculous. Rant over. Love the store & find treasures."