Ivy City Food Works 2000 5th Street Northeast, Washington, District of Columbia 20002

"Please do not order from here. This place is most likely a scam. I ordered from the “Thai vegan kitchen” and the food here was completely inedible. I took one bite and had to throw it all away. Hours later I still feel sick to my stomach and can’t get the horrible pungent taste of chemicals out of my mouth."

"Pad Thai from Thai Zest was the worst I’ve ever had. Chicken was rubbery and felt frozen/precooked. Noodles were oily. Minimal vegetables and no peanuts, mostly just poorly cooked noodles. Tasted like a frozen dinner. This is predominantly servicing delivery orders, kind of confusing to order takeout. I’m not sure if just Thai Zest was a miss or all the restaurants are poor quality but I wouldn’t recommend ordering here."

"Wanted to get some food late night in DC and found this spot to be pretty clutch. They have a kiosk inside where you can order from your favorite restaurants, some were open and some were closed so be aware. I ordered some crown fried chicken and my friend bought chicken wings with a waffle. The food was great, but be aware you can only order from one restaurant per order. The order took about 25-30 min to complete and was available in a locker ready to go. There was no associate there at the time so you will have to check in on the tablet to get an update on your food. Overall good exp and would definitely recommend this if you’re looking for some food last minute."

"Absolutely terrible experience. Waste of 60min of my life...and no food to be had. I spent 20min waiting for food and 40min trying to figure out where the hell my orders were. We ordered from Moonbowl and F#ck Carbs directly from the food hall main page and received confirmation. When we went to pick it up they could not find them and offered no solutions. We showed them receipts and that the charges went through on our card but nothing - just shug of shoulder. Similar response was given to another customer who ordered and paid online but that restaurant was closed. Customer service is gruff and lacking basic customer or problem solving skills. First and last time visiting this place and 100% DO NOT RECOMMEND."

"Location - convenient for me since I live 2 min away! I would walk in the day but will definitely drive if I came at night. Customer service: amazing. The woman at the front window was kind and helpful. Ordering: convenient self-checkout kiosk. There is only one kiosk so when all food places have moved in they will need to add more. Or maybe that is what the woman at the front window will do? Not sure. Food: When I visited around 4pm on a Wednesday only Burger King, nestle toll house, paisanos pizza, and another place were open (forgetting). I ordered from nestle and paisanos. Nestle toll house— cookies were packaged in the cutest box! I love the card. The cookies weren’t warm though even after I picked up right after they had been added into the pickup box. I would like to come back and try if they are warm since the packaging was so nice. 2 cookies came up to under $4.80- ($2.25/each+tax)might be normal for cookies but I wish they were a little bigger like call your mother bagel shop. Paisanos— why is this location not on the paisanos official website!? I’ve been driving to college park to pickup pizza when it has been 2 min away all along! There is not wings made here unfortunately so if you want those you’ll have to go to a free standing store. Pizza seemed like it was the same price as my order in a free standing store so I can’t complain about price. Overall I liked this location! I’ve been to another ghost kitchen-like place in Brookland and that one has an overwhelming smell once you walk in since all vendors are right there. This one doesn’t have a strong smell of any vendor, which would be overwhelming. The place is clean and has a unisex bathroom if you need to wash your hands before you eat outside on one of the 4 patio tables, which is the only place to sit and eat."