Starbucks

"if it wasn’t for the workers beth & emily it would be a higher rating but they are both always rude. Beth has an attitude every time I come in. I ask for cups of ice & it’s ruins her whole day. she gets an attitude, roll her eyes, then basically throws the ice at me. I can see if I was asking for 10 drape but it’s literally ice in a cup. it’s not that hard. then emily got the biggest attitude because I wanted to use my stars for my drink but i guess I was supposed to tell her that from the jump???? anyways. when I ask melissa , another worker there, for ice or my frappe she’s the sweetest ever.when I asked her to use my stars she’s didn’t get an attitude. 5 stars to her & the rest of the crew that’s nice, i dont know their names but beth & emily are rude every time, 0/5 stars for them."

"Luke warm coffee.This is a comment not just about my recent service this is about every Starbucks I’ve used up and down the mid Atlantic and southern east coast region of the US. Coffee I purchase after 10 am is not hot and I am tiered of having to ask for hot coffee. Why doesn’t management implement a requirement that warm coffee is never the default. Baristas should check temperature and at a minimum inform the customer before they purchase that the coffee is not hot and we can’t make fresh so that I am not telling them it’s not hot? Upper management needs to fix this. .....and I know I don’t have to buy Starbucks"

"The service at this location has been borderline absurd each time I have been here. Two times I have come here and waited, and two times I have left without coffee due to poor or absence of service (the employee had their head down on a table near by; when I walked up, they turned their head away to pretend they didn't see me, and stayed put). I don't think I have ever written a negative review before, but I have never been so thoroughly disregarded by a business employee. I just want to buy coffee for my wife; I don't understand why that isn't happening at the local Starbucks."

"I come here multiple times a week. Normally my experience has been good but as of last week, it’s been less than par. Earlier this week, the espresso machine was down. Today, an employee named Emily was SNIPPY. Her attitude was awful. However, Alexis is phenomenal! I love getting her."