Riverfront Seafood Co 1777 Netherland Inn Road, Kingsport, TN 37660

"We made reservations. We wanted maybe 20 minutes. Our waitress was excellent, her name was Rachel. The food was so good, well cooked and delicious. My only suggestion would be your seating is not comfortable. We sat at a booth. One side barely left room to get into. The seats are not comfortable at all. But the food and service was great."

"The entire meal was amazing. I had the Captains Platter and my husband had the Shrimp Creole. We are both from Louisiana and have not had seafood that fresh since we left it. Quality and preparation were spot on. Our server, Matthew, was also very personable and professional. This was our first time here and will definitely not be our last."

"We have eaten here 3 times in the last week and we live 48 miles away (one way). Do we like it? We love the seafood! 4 years ago we moved from the coast (I’m a diehard beach girl) to the mountains. I have missed the great seafood from the coast until we discovered Riverfront Seafood. This is as good as I have had in Virginia Beach, Wilmington, Myrtle Beach, etc. no more missing great seafood. Thank you Riverfront Seafood. The waitstaff are very helpful and friendly too."

"Love to go back when it's warm to enjoy the deck. Food was delicious and service very good."

"What more can I say great food, great atmosphere and a terrific view of the River from your dining table. Our two appetizers of frog legs and potato cakes were superb. My wife had the riverfront combo and I had the fried grouper special which were both excellent and modestly priced. My wife and I really enjoy good seafood and we have spent at least 20 Winters in Florida sampling their Fair. Riverside Seafood Company beats all of them. We are from Chattanooga Tennessee and the only unfortunate part of this experience was that I had joined their Rewards Club several days prior to arriving at the restaurant but did not receive a response in time for this particular dinner. It was our 59th wedding anniversary and my wife's birthday in a few days and our first visit which we would have qualified for had we signed up earlier. Rachel our waitress who was superb throughout the meal asked management if we would still qualify but we were denied. If you read my entire review and read the response of the owner you will understand why I am changing my rating from 5 to one star. This is a prime example of ultra poor customer relations. He didn't even have the courtesy to explain why he denied our request even though we were signed up on their rewards program. I just noticed that my review is no longer posted on their website. Apparently the owner was too embarrassed to approach the rationale for his actions. I'm now wondering how many more one and two stars have been mysteriously removed from this website. If you carefully read through their reviews you will notice that whenever there's an issue that deserves a low rating the owner typically says basically that he will pass this along to somebody!! He never seems to address the issue. And then says I hope you'll come back and try us again!! What a way to run a business. I just got a response from the owner and once again he totally glossed over the issue and did not answer it. I hope enough people read this review to understand what kind of owner you're dealing with and what you expect to happen if the least little thing goes wrong with his precious restaurant that can do no wrong. I repeat what a way to run a restaurant. He definitely needs to take a course and customer relations."