Ulta Beauty 2626 East Stone Drive, Kingsport, TN 37660

"Loved it! My granddaughter loves the selection and variety of beauty aids. Staff were very helpful. Good experience!"

"I love getting my hair done at this salon! All of the staff are so nice. If I ever go anywhere else I always find my way back."

"Wife went in for perfume. She had 2 $15 cards from sampler packs from there. Get up to the cash register told wife she could use only on card . No big deal. Then they say you can't use the card on the perfume she wanted. I thought a coupon from your store is good for anything. What a crock. I guess you lost a customer over a lousey $15."

"Love love this ULTA!! The employees are very kind and Michael went above and beyond to màke sure I found all I was looking for. He assisted me till I checked out and it was so nice that someone actually cared to educate me on what products were best for my skin type. Will always shop here for my hair and skin, make-up needs!! Thanks to employee Michael for going above and beyond to assist me."

"I was asked early on in my visit if I needed assistance, but at the time I did not. I located some hair products I wanted to buy, and noticed a sale sign on the shelves. An employee was stocking just beside me, and I asked her what items if the line sale sign applied to. She came over, looked, and said she guessed all of them. I then carefully surveyed the line of items and made my selections. I carried the items to the register, waited in line, only to be told none of the items were on sale. I told the associate I did not want them, explaining I was only getting then because I thought they were on sale- I could not figure out which items were on sale and was told they all were. I fully expected her to maybe ask if she could show me the on sale items as replacements or something…. But she just removed those items with a casual, “sorry.” Wow. I suppose I will buy them elsewhere. Perhaps your employees need to relearn how to encourage sales."