Wendy's 1990 Enterprise Place, Kingsport, TN 37660

"This location has an incredible lack of management. 4 employees present. 1 of them was juggling both food prep and taking the drive through orders on the headset. The other 3 stood around complaining that they didn’t know how to do anything. After waiting 25 minutes for burgers, the fries and nuggets they had put in the bag first were completely cold. I asked if there were any fresh ones and one of them said “make your own MF nuggets”. Yes, those words exactly. The 1 employee doing any work had a great attitude for the pressure he was under and Miami was doing his best to keep everyone motivated. I won’t be back to this location."

"I realize this wendys is under new management. But they would benefit so much from hiring the old store manager back. I believe his name was mark or matt? Not sure what happened to him but you can definitely tell a difference since he has been gone. Maybe reach out to him and try to make him come back? Unsure if he quit or was fired? Probably quit as i seen him at this location as well at other wendys locations through out my week. Thank you."

"Service needs alot of work. We waited almost 30 minutes for dinner. We were inside. Watching drive thru roll by. Don't recommend this Wendy's. Said something to counter help about how long it's taking, hus reply," I can't help that" said it with attitude."

"Last two times I have visited this restaurant I had to wait 16 minutes for a single burger today I ordered a Daves single hamburger and when I got home and got ready to eat it was a spicy chicken sandwich which wasn't bad but not the hamburger that I ordered beginning to think employees at this restaurant are not sure of what they are doing"

"Rolled through for a late night snack after traveling through multiple states. Staff was nice, food was decent."