Jiffy Lube
About the Business
Jiffy Lube is a trusted car repair and maintenance store located at 1477 Peters Creek Road Northwest in Roanoke, Virginia. With a commitment to providing fast and reliable service, Jiffy Lube offers a range of services including oil changes, tire rotations, and fluid checks. Their experienced technicians use state-of-the-art equipment to keep your vehicle running smoothly and efficiently. Visit Jiffy Lube for all your car care needs and experience top-notch service in a convenient location.
Photos
Location & Phone number
1477 Peters Crk Rd NW, Roanoke, VA 24017, United States
Hours open
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed
Reviews
"Got me right in before a long trip. Great team. Thanks Brian!!!"
"Great Service! Brian and Carl was very helpful and with their attention to detail they pointed out a very serious issue with my brakes and got it fixed in as soon as they could. They even stayed after work hours to finish up and I’m beyond grateful for them and JiffyLube! They were patient with me when i had any additional questions and was kind! Thank you Jiffy!"
"If zero stars were an option i would select it. Brought vehicle in for inspection and it was kept overnight was told wheel bearings needed “tightened” (didnt know you could tighten a wheel bearing) and they would need to keep it overnight. By the next morning, mysteriously the brake line was also bad by the next day as they claimed it had ruptured just sitting. Needless to say i spoke to the manager on duty and felt like both the manager and inspector were accusing me just for having an older truck. I have a brand new vehicle that i used to bring here religiously every other month and drop hundreds of dollars to this place for oil changes. Never again. I’ll be telling all my friend's including those who have commercial accounts here as well. Treat your customers like they mean something or lose them all. $20 inspection turned into $500+ repair, run."
"Avoid at all costs. Unless your okay with overpaying, for even simple problems. Employees don't treat customers with respect. They're always quick to point fingers. Even when they were told in advance about a problem. Great place to go of you don't want a vehicle in good condition. Watch for jacked up prices. Double check anything worked on because chances are you won't make it home. Y'all terrible for real."
"Customer service can be way better. Employees will see you at the counter or waiting in your car and they will not greet you in a timely manner. Waited at the counter for 15 minutes once while the employees walked around and talked to each other and did not greet me to let me know they would help me when available. Another time, waited in my car for 20 minutes before they acknowledged me. Went down the street to another business and they greeted customers right away. Customer service needs to be improved."
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