NAPA Auto Parts

"Great help to me. What "the other guys"didn't have,napa did have."

"I ordered a Glad hand tire inflator that I had to have in order to pick up a 53' trailer that was 4 hours away in an unpopulated area. This part was essential to move the trailer. I ordered the item on Friday and was given Monday as a pick up day which was what I needed since I had to pick the trailer up Tuesday. Monday, I drove 40 minutes to NAPA in Roanoke from Bedford. I was told that the part was on the way and would be at the store by 1400. On Tuesday I had to drive back to Roanoke again to attempt to get the part. Due to my work schedule I had to wait 1.5 hours for the store to open so that I could get the part that I had to have before driving 4 hours to the trailer location. When the store opened I was told that the part was 2.5 hours away in Greensboro, NC so I would have to go there to get it. NAPA WILL NEVER GET ANOTHER PENNY OF MY MONEY AGAIN! I will tell as many mechanics and freinds about this experience so as to discourage them from doing business with NAPA."

"This used to be a good place to get parts , but it has gone down hill . I went there looking for a specific part that i could have got at orielys or autozone but i would have to wait a day the guy told me without even looking it up it was a dealer item even though it isnt . That isnt the only time similar things happened there. If you cant look up parts dont be a parts person."

"It was late and snowing I needed a bolt the two guys working the counter helped me out nice guys would have been 5 star's but I ask like 3 times if it was the same size bolt thread as the one I was matching it to I was told yes but it wasn't"

"Called on a Saturday expecting to hear the same thing I'd heard at different parts stores in the area. Pleasantly surprised they had the obscure gasket I was in quick need of IN STOCK! Got there and they were helpful in telling me that if I had any other needs for Euro parts to call them that they had upped their stock on Euro parts. Will deal with again. Staff very helpful."