Mountain Valley Home Comfort 2064 Old Valley Pike, New Market, VA 22844

"So very disappointed. The owner of the company sold us our heat pump in 2019. We have used them a lot, but all of a sudden, we have been treated very badly and they refuse to speak to us or return calls. We have no heat from the unit except the back up heat and has cost us huge electricity bills until we found out what was wrong. They won't discuss anything with us. We are 81 years old and feel quite helpless. Never ran into any company that would refuse to speak to you."

"Mountain Valley Home Comfort and their employees did a great job. From Johnny’s services in yearly inspections to Nate’s quote for a new Lennox System and Ottis’s crew that installed the system. Every step of the way they explained everything so we could make a wise and informed decision on how to equip our home with an efficient cost cutting Lennox system. Our sincere thanks to the whole team for their hard work and kindness. They are very professional and hardworking to help the consumers get the best for their home. We would recommend this company and their employees for any HVAC service!"

"Nathan came out to service out heatpump and furnace and was very knowledgeable, professional and polite. He did a thorough job and was very friendly Thank you Nathan"

"From first phone call to installation the team at Mountain Valley was professional, timely and helpful. I had several quotes done and by far they provided the most responsive and professional service making decision very easy. Could not be happier! Highly recommend!"

"We purchased two units last Fall (2021). One hybrid for our home and a mini-split for our garage. They were quick to schedule and install. Also answered all our question. Our 1 year anniversary came along and we scheduled the service. Apparently there was an issue with the unit (the capacitor). We were informed that the part was under warranty BUT we had to pay for the labor to replace. We were upset b/c the unit is only 1 year old. We paid 8k and then they charged us again for labor. (Not to mention the yearly maintenance fee). This is NOT good business on a 1 year old machine. I can understand if it's older. But 1 year. NOT good business."