Multispecialty Center - New London 194 Howard Street, New London, CT 06320

"The building is open from Monday through Friday, 7:30AM - 5:45PM for drop off or pick up of forms and correspondence. The laboratory services are open Monday through Friday from 8:30AM - 5PM. The Walk-In Clinic is open Monday through Friday from 8AM - 6PM (the last patient must be checked in by 5:45PM) and Saturdays 8AM - 2PM (the last patient must be checked in by 1:45PM). The individual medical practices are open from 8AM - 5PM. The observed holidays are Dr. Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and New Year's Day."

"I don't understand so many negative comments. I've been to this facility a number of times to see a specialty surgeon and it's been a great experience. Sometimes the wait was long but not far out. Today I spoke by phone to the receptionist Donna and she was very knowledgeable and professional. My PCP has left his practice because Medicare doesn't pay well and he won't get rich. This facility takes Medicare and United Health Care. I am looking forward to this facility. Also, if you're a walk in.. there is a graph on this site that lets you know what the busy hours are."

"I wish I could give them 0 stars. Literally just got off the phone with them to schedule an appointment I had to cancel due to an emergency back in Louisiana with my family. Told me they wouldn't schedule another appointment because I canceled my new patient appointment. Also told me that I'm not allowed back here because of canceling the appointment! I would understand if I just didn't show up but I actually canceled it. I guess they don't understand that life happens and emergencies come up. It took me over three months to even get the appointment so maybe it's for the best."

"I don't normally write reviews on anything because I understand that things happen and people have bad experiences, but I came to L&M Medical Group when I was in the process of moving from another state and found out I was pregnant. They are AWFUL. My doctor's told me I had borderline high blood pressure, but no one seemed to have any suggestions on ways I could help it. The nurse shrugged and told me "keep an eye on it" which basically meant they would check it again next time I was in for a regular visit. No one communicated what my next visit would be like, and when I did come in for another visit, the doctor I saw that day never seemed to be able to find any information on my previous visit. One doctor asked me a bunch of routine health questions and then told me, "I don't normally get to see healthy people." Because of this I had a lot of bloodwork done for things I was already unlikely to have as an issue, with suggestions like "it can't hurt right?" and I never saw any results for the testing etc, in the following visits. I was sent to the actual hospital for one of my more in depth ultrasounds, but they never sent over my paperwork to the hospital so it took many calls on my part to remind them that it needed to be sent, DAYS later just so I could schedule the appointment with the hospital. When I was finally able to switch to another practice, L&M group lost my paperwork requesting that I have my medical records transferred and I had to refill it out, fax it to their locked records facility personally, and call back MULTIPLE times a day to get the paperwork over to the new doctor. With a couple of weeks worth of time to do this and way too many calls on my part, they finally sent my records over to my new doctor the MORNING OF my first appointment. After seeing my new doctor, they still can't find some of the results for bloodwork I had done so I have yet to get those questions answered. When it comes to the health of an unborn child, I feel people should be a lot more attentive than this. Some of their other groups may not be so terrible as I have no experience with them, but the OBGYN group has been horrible in my opinion. I still have not seen a bill from them and now have started receiving calls about my payments. DON'T USE THEM IF YOU HAVE THE CHOICE."

"I love having all of my doctors in one location! It certainly makes it easier for me. Additionally, if one sends me to have lab work, blood drawn, ect.. that's there too. I have my primary care, neurologist, cardiac care, and pain management conveniently under the one roof. And there is a "walk-in" clinic too. If you have more than one doctor, you would definitely find this the place for your medical needs. I have visited 6 offices there and found them all extremely professional and caring."