Northeast Medical Group Walk-In Care - New London 194 Howard Street, New London, CT 06320

"Really disappointed with this practice right now. My appointment was cancelled the day of because of their error which should have been caught before today."

"I'm new to the area. I was referred to this practice back in June for heart population. Been trying to get a hold of these ppl since June 2022. I could've been dead by now waiting on them. They have been sent my referral numerous times and here we are January 2023 and still no call. I have proof that my referrals have been sent and received by them and they still lieyin. Do not trust these liars. Go somewhere else. I think they are selecting who they want to see and who they don't. Very unprofessional if you ask me. They have one star because I couldn't not give any stars like I would have gave them."

"This place is usually good; however, DO NOT TRUST Dr. Peckham! My husband almost died due to the carelessness of him and Walgreens Pharmacy. My husband was given medication that did not mix well with another, and it landed him in the hospital from a seizure which nearly killed him recently!!!!! IT HAS AFFECTED US AND WE ARE VERY HURT AND MAD ABOUT THIS SITUATION. ...DOCTOR OFFICES NEED TO START CHECKING IN TO MAKE SURE DOCTORS ARE DOING THEIR JOB CORRECTLY BECAUSE WE PUT OUR LIFE IN THE HANDS OF DOCTORS ALL THE TIME AND ONE WRONG MOVE CAN COST A PATIENT THEIR LIFE!!!! ALSO, If you call this office expect to be on hold for a long time. I don't know how they still have a job when they leave patients on hold for that long, and it happens almost every single time patients call to speak to human being. It is very rude and seriously ridiculous. I DON'T KNOW WHY PEOPLE WAST THEIR TIME WITH THIS PLACE!!!!!"

"Hard time getting my Medicine it was hell last year they wouldn't fill refused to As I was sick couldn't make it to Drs . They can't refuse your meds. But did It took a very long time to get my Heart Med. People wolho work here are very rude in person and on phone. It was poor visits here people don't seem happy to work here. Poor customer service From them to me as Patient Don't like this place I wouldn't after last year what they put me thro to Get my meds My Heart pill is a need every day. They don't have to be Rude about it.!!!"

"Unprofessional receptionists - don’t provide their names leave incomplete messages. can never actually speak with doctor which puts a patient at huge disadvantage. Some times when given appt with doctor they don’t inform you the appt is with nurse or PA; if I would’ve known that I would cancel. Very poor communication skills."