Dorman Products Inc. 3400 East Walnut Street, Colmar, PA 18915

"I live close to your facility in Landsdale. I was driving a few months ago and I saw what appeared to be a company picnic/gathering. I witnessed people laughing, talking, eating and just having a good time. With the way the world and the political climate is today, coupled with the dysfunction between businesses and employees. It was nice to see that your company values its employees and I just think it was a good way to go moving forward. Keep up the great work that you are doing and always remember customers and employees first."

"Do not purchase any Dorman ignition cylinder and key items. I did purchase 924-797 kit Unfortunately during the process of Programming the keys My system was cleared of everything A locksmith could not read the keys and the dealership doesn't want to touch. The kit KILLED my vehicle!!! Thanks Dorman maybe you can send me a bus pass. This vehicle is going to the junkyard."

"During January 2021, I purchased Dorman lug nuts for my Mission snowmobile trailer. I installed them using a quality torque wrench and socket. At this time I did notice that during the install that some of the chrome may have come came off the lug nuts. I am not totally sure if the chrome came off during this normal install or from the environmental effects. Either way chrome should not be missing. This spring I noticed that the lug nuts were severely rusted in the areas that were missing chrome. This should not have happened and I attempted to return the lug nuts to my local O’Reilly auto parts store. The representative told me that the product carried a one year warranty and they would not replace them. I decided to look into the product further which led me to your website. I spoke with your technical support and was told that the product had a limited lifetime warranty. Your representative told me to contact O’Reilly and inform them of this. O’Reilly told me that they do not honor the limited lifetime warranty. I am not sure why and I am not sure why you do not require them to do so. I do however request that you do honor your limited lifetime warranty as stated on your website. If a manufacturer/distributor states that a product carries a limited lifetime warranty then that will influence a consumers decision on whether to purchase a product or not and ethically the warranty must be honored. The logistics of the warranty should not be an issue. If my car has a three year warranty but the dealer doesn’t want to replace a part then I expect the manufacturer to make good on the issue"

"If I could give less than 1 star I would, I own an Auto repair shop and get more defective parts than I do good ones, not to mention, quite often the dealer is less expensive. This Honda VVT valve lasted 30 minutes. I almost tore the engine apart thinking it was the variable cam gear. Thank god I'm smart enough to recognize bad quality, and remembered all the other defects from Doorman and sure enough the housing blew apart and oil pressure snuck passed and was unable to activate the VVT system...Good job Doorman!"

"Been working here for twenty years injoy it you get excellent after market auto parts they are tested beyond the Original parts On your car"