Starbucks 270 West Bridge Street, West Homestead, PA 15120

"This location never is accurate about time pick up. The one in target is better in my opinion or even the barnes and noble one."

"to the select group of people who are saying completely false and rude things, thank you"

"Got there at a very busy time, and my coffee took much longer than estimated by the mobile app. I checked in with Tessa (I think this was the supervisor on duty’s name), and she quickly found my order and made the coffee herself. Her staff clearly has a wide range of experience and skill, and she did a great job communicating with them and redirecting them as necessary. Overall, a great experience in spite of the delayed order. My only criticism of this place is that there should be somewhere to sit on the “pickup” side of the restaurant. I am disabled, and standing for an extended amount of time while waiting for my order was challenging. (And it’s hard not to be in the way because the space has no real structure to it, so no clear path of foot traffic to/from the counter.)"

"I have been to this Starbucks a couple times and it’s usually very busy on the weekends which I understand. However, tonight, I was in the area a little later than usual and I checked on line to see their hours and it said they closed at 9 PM. I walked in at 8:43 with 17 minutes left till close and I was told that they were already closed even though the door was unlocked and I walked in. They asked me if I had mobile ordered which means if I would have mobile order, they would have made my coffee at the same time but since I walked into order in person, they clearly didn’t want to make my order. I have worked in restaurants before and understand trying to clean up and get ready to close on time. However, the hours are the hours for a reason and you should still be trying to serve customers till you are actually closed, and if she would have asked me what I wanted, I simply wanted a black cup of iced coffee which would have taken her less than a minute to make."

"Came to this Starbucks for the first time ever to have a business meeting and much to my chagrin, the lobby was closed. Just a handwritten note on the front door to let customers know. If that is the case, I do believe the Starbucks should close for the day. It’s not the pandemic any more to have the inside sitting closed off to the public."