Great Lakes Heating and Air Conditioning LLC 2711 Legion Road, Erie, PA 16505

"They were excellent. They got a new furnace installed very quickly and took the time to do it right and explain everything to me. They were also great with my dogs. I highly recommend them."

"Very satisfied with Great Lakes. Very professional and proficient. Chris kept me well informed and had my heating problem taken care of in a timely manner! I will not hesitate to call them again. Thank you Great Lakes!!"

"Chris and Gabe do a great job! Chris is honest and very knowledgeable about his trade. I have used his twice for HVAC in our home and I was very please both times with his thoroughness and explanation as to what needed to be done. He has a great software program that texted me updates as to our scheduled appointment and his ETA. His cost were transparent. All around very pleased and will continue to use for our HVAC needs."

"It’s been difficult to find reliable poeplewho are good at their jobs. My homes have needed many repairs and I have dealt with many contractors. My AC was installed in spring and I am posting this review in September to make sure that everything with my AC unit worked well all summer. My review may sound too good to be true, but Chris was the easiest contractor to work with. He was on time, explained all my options, installed everything perfectly, cleaned everything up after himself, and filled out my warranty, and sent it for me without me asking! Also his prices are right in line with what they should be for the quality product and service he gives you!"

"So upon a secondary service to my furnace a few things about my review will change. I kept hearing a whooshing sound, come to find out the viewing glass that had melted was set aside and never replaced, not to mention the condenser trap was broken and water was pouring into the bottom of my unit causing rust and water damage to the bottom panel. I also found out later that I could have used the Carrier warranty to replace the furnace for about the same labor cost rather than putting new parts into an old furnace. I don't want to judge, but it almost comes across as a way to keep money flowing in for repairs rather than getting to the root of the problem. Not going to recommend. I called 2 other service providers and they also stated that they would have just replaced the furnace. It would have cost about the same in labor however the parts would have been under warranty with a new unit. So now I'm out almost 1000$ picture is of the broken connection to the condenser trap and the water that pooled inside the furnace."