The Salvation Army Family Store & Donation Center

"Recently raised their prices and they’re absurd. Donated, used sweatshirts from Old Navy and Walmart are $10 as well as used sweatpants. Additionally, one of the main cashiers, Maria, is consistently rude and disrespectful. With the layout and organization of the store being a huge drawback, I have to say you’re better off finding a different thrift store to shop and donate to."

"Beautiful store, but I literally walked out in shock over the prices of the items. Several items on the shelves here are priced higher than retail. Glassware that is .99 at other stores is $3.99. The whole experience was astounding. I haven't visited SArmy in a couple of years, and I'd heard about prices going up everywhere, but this is not comparable to other areas thrift stores. You can't help the community by ripping off the community to help the community. Wow."

"Stopped in today. Worker was rude. Had to wait in line for 20 minutes. 4 registers but only 2 cashiers while other workers were dusting or wiping down the counter. Prices are a little high. Store was clean and well organized."

"A few years ago this Salvation Army Store in Manassas, VA was very disorganized, staff had a horrible customer service experience with bad attitude. The last couple of years, things improved tremendously to the better. Staff are more friendly, helpful and respectful. The items are more organized which helps out the customer to see what they need and can buy. The staff will go above and beyond to help customers, offering an outstanding customer service. It makes me feel that there are still good and willing people that will help, give their best and be kind to others. Mostly a good and professional leadership will have a huge influence on everyone including the customer. I learned, the manager of this store her name is Gigi. This lady is truly an angel. She shows how kindness can have a positive impact on others including the rest of her staff. She is a great example, a teammate and an amazing personality. Her smile, support, enthusiasm and professionalism is an outstanding asset to this store and the entire team. I personally want to thank each individual that works in this store wether in the back or inside the store and mostly Gigi, the manager for all their hard work they do for all their customers. I truly appreciate their dedication to their customers and work. Nowadays, this world is definitely in need to this type of outstanding individuals."

"I love this thrift store, they have amazing customer service and the furniture is in great condition. Great pieces, for great prices. I came in looking for something for my first apartment and I know have an amazing bed and mattress."