Carroll County Health Department 290 South Center Street, Westminster, MD 21157

"I had to come back twice in 4 days because they prescribed my medication wrong. When the problem got worse (because of improper treatment), they refused further care and wanted to refer me to a primary care physician. I had already reached out to my primary care doctor (who is 500 miles away at the moment) and made him aware that I was seeking care here at this facility. Now, I am out of options. I spent 2 weeks calling, asking for clarity with only 1 returned phone call that didn't even answer my question. I've worked in the medical field for over 20 years- this is absolutely the worst way to leave a patient hanging. Would not recommend."

"Ok. I'm going to go out on a limb and see if you respond and take action on this. I'll assign a tentative 5 stars rating, with the expectation you'll formulate the correct approach... I wrote a google and yelp last week about this to Safeway at WMC Drive in Westminster; they responded that someone would contact me but they never did. So, I'm upping it a notch and see hat you good folks have to say!! Last week, late at night, I was in Safeway on WMC Drive in Westminster. A customer brought their pet dog (not a service animal) in to the store and the 2 of them strolled from aisle to aisle shopping here and there. I asked the store's on duty boss, Kris, if having a pet dog in the store was appropriate. Kris, in front of 2 of his store coworkers, looked at me like a deer in the headlights, cleared his throat a couple times (I could see the brain neurons moving at warp speed trying to come up with a response), and he uttered "well, I don't know the store policies or regulations on this, but I guess it's ok for them to have their dog in the store. I responded "so, let's assume the dog poops in aisle 3 and raises its leg and sprays the fresh organic lettuce with pee pee in the fresh veggie section, what are you going to do and wouldn't that be totally unacceptable in the store?" Kris shot back with "well, sir, I can assure you I'll clean it up!!" Kris did not instill any confidence in me and I could just imagine the dog barfing up grass next to the open grapes in the fruit section in a manner similar to the way my childhood pet reacted in our backyard many years ago. So, Mr or Ms Health Department, is it okay if I bring my pet parrot into Safeway some night, let him fly all around the store, and watch him deposit numerous droppings everywhere, including on the fresh open-air French bread???? This might be fun, especially if Kris is working!! What say ye?????????????????????????"

"I had the best experience here! I had copies of 2 birth certificates in less than 10 minutes. Keith and Pam were so helpful and professional. I appreciate the incredible service!"

"I have had an excellent experience!! I called them yesterday to ask clarifying questions about my newborns birth certificate. I live in baltimore but I saw that this location allowed for walk ins. When I called, the lady I spoke to was super nice. I told her my son was born 8 days ago and if he would have a birth certificate ready. She took the time to get his personal information and mine to check and said it was in the system. Fast forward to today and I drove the 45 minutes with my husband and newborn. There was NO line!! The gentleman at the check in as informative and swift. After filling out the needed paperwork, it only took about five minutes! This was definitely a trip well worth it and I will be leaving with two copies of my newborns birth certificate."

"I had to go in and re-new my insurance and Connie had me done start to finish, in under 30 mins and much of that time was spent chatting in her office about somewhat related and unrelated topics as there was no one else waiting. What a daunting job made SO MUCH EASIER!! The Medicaid State Assistance couldn't do it that fast..i know from experience. They just kept messing it up. If you have to get it done, the CC Health Dept is a nice little secret..."