Tiffany & Co. 1000 Ross Park Mall Drive, Pittsburgh, PA 15237

"Like every Tiffany & Co., the staffs was courteous and professional. Again, the place was super shinny and bright. The staffs was friendly and answered all my questions patiently. I didn’t end up buying what I was looking for; but my friend did made a purchase. Overall, yes I will come back to shop here again."

"I took my wedding and engagement rings here to be resized a few months ago. When I picked them up, I just happened to have my toddler with me, and he started to have a meltdown in the store so I rushed him out. However once I got to the car I noticed that a small diamond had fallen out of the band of my engagement ring!! Since I still had my toddler, I knew he couldn’t handle going all the way back into the mall so I called the store from the parking lot. They said that I would have to go through my own personal insurance to pay for the repairs to my ring. It had been less than half an hour between picking up my ring and getting to my car when I noticed a missing diamond. I 100% believe that the ring had been damaged when Tiffany’s resized it, allowing for the small diamond to fall out. I ultimately filled out a few surveys and spoke with a few managers but everyone kept saying I had to go through my insurance in order to get Tiffany’s to pay for the repair. Well it ended up being “only” $160 to repair which is less than what it would have cost me to go through insurance and so I just payed for it myself. Unfortunately when I picked it up from being repaired today, the salesperson misspoke and said to me that they would never charge me for something like that— well they did. I’m very disappointed, I still feel like Tiffany’s let me down. I trusted them to resize my engagement ring, they failed and damaged it, but refuse to make it right. They should have been responsible for fixing my engagement ring… especially a brand like “Tiffany’s” you would think they would care about their jewelry and their customers more than this. Be forewarned this holiday season if you make purchases from this location- they will not have your back."

"I've had a great experience the last few times I've shopped at this store. Mr. John Klein is a wonderful, attentive salesman, he tries to help you as much as possible and that your purchase is satisfactory. I will surely come back for more. Update: Mr. John is still an excellent salesman; he has helped me add a new T bracelet and a new Victorian ring to my collection. Whenever I call him, I write messages, he answers me; he is the best seller, friendly, respectful and attentive."

"Their staff are all very polite and helpful! They make sure you leave satisfied with your purchase! My son and daughter-in-law bought me a beautiful pearl pendant necklace and the chain was a little bit too small. They were more than happy to lengthen the chain for me! Thanks!"

"Classic Tiffany & Co store. When you walk in there are 5-8 employees ready to great you, then 1 will break away to follow you around the store to assist. The store is very clean. There were seats for those in your party not wanting to browse (or just waiting) There were seperate men's and woman's restrooms. Each with a locking door and very clean. This location is inside Ross Park Mall next to Nordstrom. This means it's conveniently located next to coffee! (ebar) Tiffany & Co never run a sale and the prices do not change. This is nice if you are eyeing up a single piece and have to wait to purchase later. The collection seems timeless."