Capital Area Pediatrics - Falls Church 407 North Washington Street, Falls Church, VA 22046

"I have been taking my children to CAP for the last several years and have had a great experience with this practice. Dr. Spanier is fantastic. She is patient and kind and never makes us feel rushed in or out, spending the time we need for a complete exam and answering our questions. Madeline, her MA, was incredibly patient and understanding with my 11 year old child who is very anxious for shots and helped us work through the struggles to complete the 4 shots she was due for. I am incredibly grateful for having such a wonderful team of physicians and support staff to send my children to."

"Awful experience with this office and organization. The process to get your child enrolled is 2+ months long. I provided them with all the requested documents, and I was told I still had to wait 6 weeks for my son's shot records to be reviewed before I could schedule an appointment. I simply wanted an appointment as soon as possible because my son was having some issue where he would vomit from time to time, but it didn't necessarily warrant going to the ER. I was told that it is their policy to have a nurse review his record before any appointment could be arranged, and that this process could take 6 weeks. They make no exceptions, even if your child is sick."

"I have had a great experience at CAP. Dr. Baeder is amazing and takes the time to answer all my questions and to show my son everything she’s going to do before she does it. I’m always able to get same day appointments for sick visits at one of the locations. I do schedule well visits ahead of time (they let you schedule a year out) so I don’t have to worry about delays in getting an appointment. I’ve used the messaging through the portal regularly and get a response within hours. I’ve also had to call the after-hours nurses line a few times and got prompt, helpful responses each time. I haven’t had any issues checking in or with insurance and everyone from reception to nurses to doctors has been friendly and helpful."

"The admin side of this practice is very poorly managed. In recent years it has become more and more difficult to schedule appointments, with very long wait times for well visits. It is a struggle to talk to any human to resolve billing or insurance issues, which causes unnecessary issues and frustration."

"Extremely Slow Registration Process! Parents, choose other options for Pediatrics in Falls Church. I am deeply disappointed with my experience attempting to register my daughters at this Pediatrics center in Falls Church. I submitted a registration request at the beginning of August because of its proximity to our home. However, I've encountered an incredibly sluggish and inefficient registration process that has left me frustrated and concerned about the quality of service they provide. The major issue revolves around the painfully slow processing of our registration request. Although the center received medical records from our previous insurance provider, Kaiser, within a mere two weeks, they have inexplicably failed to process our registration up until now. I reached out to them to inquire about the delay and was met with a shocking response: "we have thousands of new patients, and we do not know how long more it's gonna take." This lack of transparency and accountability is utterly unacceptable. Not to mention I had to spend money on Urgent care and ER during the wait time. In stark contrast, I recently registered my daughters at a different Pediatrics center in Falls Church, and their registration process took a mere 24 hours. The stark difference in efficiency between the two centers has left me questioning the commitment of this particular clinic to providing timely and efficient care to its patients. The registration ordeal has raised serious concerns about the clinic's priorities. If they cannot manage a basic registration process in a reasonable timeframe, how can I trust them to provide quality medical care when it truly matters? It appears that the clinic's focus is not on patient care and service, which is deeply disappointing for any healthcare facility. I strongly advise anyone seeking pediatric care in the Falls Church area to explore alternative options. The agonizingly slow and inefficient registration process I've experienced is a clear indication that this center may not prioritize its patients' well-being. My daughters' health is too important to be entrusted to an establishment that appears to be more interested in bureaucracy than patient care. I should have choose different Pediatric sooner instead of trusting them."