Starbucks

"I was so excited when this location opened and things were ok for a few weeks then it went downhill. This location is pretty bad. It's very convenient but you will wait at least 20 mins for a drink (drive through, in store or mobile) and their mobile inventory is never correct. Multiple times I've ordered their protein boxes and they don't have them - it's a little ridiculous at this point. I only go to the Bayview location now. You guys need to seriously tighten up, it's not the typical Starbucks experience."

"Placed a mobile order for an americano and it took a total of 20 mins! Waited in line for 15 mins for a drink that shouldn’t have taken longer than 5-7 mins to get out. There was a total of 5 employees working and a long back up of people waiting for their orders. This is not my first experience with such delayed orders. This is such a frustrating experience and I hope that this location does better with efficiency and timing, as this is the most convenient location"

"First time in drive through. It took 13 minutes to get through and there was only 4 people in front of me. 1 of them only got a warmed food item and 1 got a water. Slowest Starbucks drive through I’ve ever been to. Won’t return."

"This is honestly my favorite Starbucks location. The atmosphere is wonderfully welcoming. It’s great for working remotely! The service and staff are warm and attentive, with some evening learning the names of regulars. I’ve never had a problem with my food or drink orders and they always insist on brewing a fresh pot of coffee when the previous pot has hanging around for too long. I’ve noticed that the majority of reviews are only from customers with complaints, whereas happy customers forget to give reviews. Well here is a happy customer review and I assure you that there are many other customers that have a similar experience as me. 10/10 recommend this location!"