Zales 676 Belair Road, Bel Air, MD 21014

"Love my new ring and earrings that the staff worked with us to match an awesome heirloom necklace. We returned a few days later and purchased another piece for my birthday."

"Our salesman Fred Heim has always been very helpful, knowledgeable and patience, taking time to make our purchase a pleasant experience. We will surely return to Zales in the future at the Harford Mall."

"Was helped by a clerk named “Fred H.” Fred was extremely nice and helpful and helped me make the best choice for the celebratory occasion. He was very thoughtful and it was clear he cared about more than the sale. Will definitely be returning for his services in the future."

"Flora is wonderful. Went above and beyond in customer service I needed a watch battery and was many places that said it took about a week and I had to leave the watch I went over to Harford mall. Flora went out of her way. Her customer service is superior. Customer service doesn’t exist now a days and it was my pleasure to go and meet up with Flora. Zales has earned ALL my jewelry business because of Flora. Flora changed 2 watch batteries for me and I took the watches home with me. Wonderful customer service"

"Went in to get information/cost on the repair of my engagement ring. I waited months in hopes that I would have better luck here after the absolute WORST experience at any store in my entire life a few months prior here. Fred and Candy were amazing!! Sent off my ring for repair, added me to the rewards system, and helped me with another ring I have been eyeing. Two of the best customer service associates that I have been helped by. As long as I can be helped by them when I come in I will never go anywhere else for jewelry."