Burlington 5 Bel Air South Parkway, Bel Air, MD 21015

"Employees are rude. Just wanted to exchange my son's jacket because we just bought it not even a week ago and the first time we use it the zipper falls off. We wanted to just get something else since it's defective. We didn't have the receipt or tags because we were going to use it. We figured it would have to be an even exchange. Got told no and to leave. Other places like Walmart and target would have exchanged it. I've even had even exchanges at local thrift stores. Why I am so confused. That's weird, but you do you I guess."

"I was pleasantly surprised at the price tags here! It was not a very neat store, a little messy and things not in the right place, but you can find very nice items. I bought a beautiful black cardigan for $15 and a lovely and sturdy front door mat for $8. I will be back!"

"Came here the Sunday before 4th of July with my boyfriend because we were in the area and we had a good experience while here. It’s very nice, clean and well organized. They had a very nice selection of items including a lot of brand name items all for a good price too. Will definitely come back again if we’re ever in the area."

"The store is open until 11 on Saturday which is fantastic. The store was clean and well stocked. The staff was extremely friendly but not well trained. The sensors were ripped off my jewelry boxes which tore the paper. I asked for a gift slip and had to wait 15 min for a manager to come to the front and assist the cashier. I would return but during earlier hours when more staff is available."

"My first visit to the Belair location and was not impressed. Selection was bare. Not at all like the Towson and Baltimore stores. Not impressed at all."