Royal jewelers

"I got me and my wife’s wedding rings from here. They have great service and will work with you. 5 stars"

"STAY FAR AWAY! FRAUD!! I found a ring at the Royal Jewelers that I loved but not in yellow gold (in white gold). The Annapolis Store Employee Kate told me they had the ring in solid yellow gold at their other location and to come back in 3 days to pick it up. I picked up my yellow gold ring and wore it for 3 weeks… until I started noticing the yellow gold wearing off! I took it to another local reputable jeweler, and he said it was a white gold ring dipped in yellow gold which would eventually entirely wear off. ROYAL JEWELERS INTENTIONALLY SOLD ME A RING NOT SOLID YELLOW GOLD. I decided to check the Columbia Store and see if they really had the ring in yellow gold, they did not. Of course, since this was after 7 days (Royal Jeweler’s pointed to sign on counter that stated this) they refused to refund me. AJ (the owner) complained about how much money this would cost THEM to provide me with the CORRECT ring that I ordered but relented and said they would remake the ring in a yellow gold for me for no charge (meanwhile I originally paid $6500 for a 14kt yellow gold ring with 5.25 diamonds). After several weeks I finally received the replacement- WITHIN 24 HOURS a diamond popped out. I brought it back immediately and they fixed the ring. 3 days later again, I noticed two of the small diamonds were missing. I went to the same local reputable jeweler that told me my original ring was not solid gold, and he said diamonds will continue fall out because the beads holding the diamonds in are not big enough. The ring was designed poorly and essentially it’s a dud. Royal Jewelers has since dodged my calls. I am out $6500. THIS BUSINESS IS A FRAUD. I filed a claim with Better Business Bureau and they tried to contact Royal Jewelers and they also were ignored, therefore, they cannot help to come to a resolution of the problem. I am stuck with a ring I cannot wear unless I pay another jeweler to remake it entirely – I was told this is beyond just fixing. There is a reason they have a 7 day return policy, because you aren’t getting what you paid for!"

"Yo my mans Hassan did right by me looking for a pinky ring for pops. Definitely catered to my needs, definitely wasn't pushy. The thing I like the most was that he had something beautiful for almost every price range I was looking for. Definitely will be back in a few weeks."

"I came in the store by accident and left with a necklace and charm I have imagined for 20 yrs. Hassan was great, not pushy, and knew his inventory. I look forward to coming back in the future!"