Maryland Health Care Associates Llc

"My medicaid was cancelled based on my disability social security. I spoke with a associate who assigned me a broker named “Sunita Sharma” to call to get assistance with selecting a plan.I am a senior and navigating that system was difficult for me. I called the number to the broker several times and left a message many times as well she had never returned one single call after multiple times ,so totally unprofessional.When I called back to the health care exchanged they simply say keep trying. I then played around on the online site clicked a button to ask for a broker to call be back and I got an immediate response from a new broker named “ Ms Singh” she was so kind and patient and walked me thru the process to select her as my broker and cancel the other non existent broker Sunita Sharma. after that Ms Singh logged into my account and helped me every step of the way. This review is based on the inital broker “Sunita Sharma “ whom paid no attention to my need for assistance. Shame on you lady !!!!"

"Maryland Health was excellent. I'm still having problems that my plan is still active I need it close out immediately."

"I called today spoke with a lady named Yvette at 11:27am, She was very rude, disrespectful and unhelpful. She would not let me ask the questions I needed answers to and she kept talking over me, She wouldn't even let me repeat the case number so I could make sure it was correct. She told me to call back in july and hung up the phone. HOW RUDEEEEE !!!!!!"

"Zero stars. Anthony tells me Monday that everything has been approved and my affidavit has been accepted... 10-15 business days until its turned on. I call back in 12 busniess days and Shanikwa tells me No affidavit has come in and I need to resubmit an affidavit AGAIN thru this long lengthy process online... That takes me lothing and all this BS. Why cant we resolve it on the phone??? She verified me thru 40 differnt ways.... ITS ME! She did not want to stay on the phone with me. So tired of the run around...."

"I wish zero stars was an option. The representatives are incompetent. They have no knowledge of the business they are supposed to be handling. I’ve been dealing with the same issue for two months. I’m still unable to purchase my child’s premium, because each time I call for an update, my application is resubmitted. Don’t get me started on customer service, or the lack thereof."