Abercrombie & Fitch 1208 Wisconsin Avenue Northwest, Washington, District of Columbia 20007

"Customer service was top notch. Nicole was helpful in finding my size for a shirt in the back room and checked me out expeditiously . Highly recommend based on my experience"

"This is actually the worst Abercrombie location in existence. Might be my least favorite physical store of all time ! There was one person on staff who knew what she was doing/wasn’t rude (and she typically works at a different location!). We really can’t blame the workers, though. This is a product of trash management. Zero stars if I could !!! Please save yourself the hassle/frustration and just go to Tysons mall lol"

"This location is awful. Every time I go in, there are huge lines because they have one person working the register. It is always hugely understaffed, and the staff is rude and unhelpful and acts like it’s ridiculous for them to help you. I was just in, and there were two people behind the checkout with a huge line just standing behind the counter talking and not doing anything even though 15 or so people were in line while the only staff member doing their job was doing returns for a woman who had like seven items. Don’t go here if you expect a quick stop."

"Really understaffed and it is typically a long line for checkout or fitting rooms. I do online pick up orders and I have not had any issues thus far. I do hope they can get better management since this is one of two A&F in the area (Tyson’s is a bit far for me)."

"They lost my store pickup order. It has been over a month. Someone at the store signed that they received it, but I never got an email/text saying it was ready to be picked up. Called the store and they said no, we didn't get it. Called general customer service, they said yes, the store did get it. Repeated this twice. Over a month and they still won't refund me. I like the clothes but the business is friendly but totally incompetent."