The Flower Bucket

"My husband ordered flowers for valentines for me. This location Lied and stated that they delivered the flowers when they did not. The cameras do not show them delivering the flowers at the time indicated. The staff that they claimed they gave them to, never received the flowers. Helen, the supervisor, said she would call back, but never did. I keep getting the run-around. The supervisor Helen could have cared less about my initial concern regarding flowers not delivered. When I addressed her insensitive and "CARELESS" attitude she became nasty. I will never do business with this company and will be submitting another complaint to 1800 flowers regarding their business ethics. This company LIED!!! they never delivered the flowers as promised. I waited 1 hour outside for them, and they have the nerve to say they delivered them. NOW all of a sudden, the driver is too busy for them to contact, and they haven't seen him. She also stated that she was not going to call him. So saddened by this. You'd think they would want to make things right. I just can't believe the I DON"T CARE ATTITUDE. That in itself speaks volumes."

"I'm very upset with the floral arrangement they had sent when I had ordered thru Teleflora for my best friend to cheer her up.. it was supposed to be a yellow chick vase with flowers and they substituted some kind of baby shower toy and what looked like a lesser flower arrangement"

"Was very disappointed in the service I have received. I ordered flowers for my daughter-in-law on the death of her mother. I ordered a lavender medley, instead the pictured flowers were delivered on Thursday. When I called I was told that the delivery man must have left the wrong flowers because they remembered preparing the proper ones. I was assured that they would send the correct flowers the next day, Friday. They never arrived. I called again on Saturday and was told they were out for delivery. They were not delivered. I will not order from this florist again, for $85 I expect better service. Pictured are the flowers received, while I expect that they would not be exactly as pictured on the website the flowers ordered were pale lavendar and white. The flowers delivered were not even close."

"Excellent Staff and Excellent Pricing. Exceptional experience with their designers. My Floral Arrangement that I bought was amazing! I highly recommend to purchase from The Flower Shop. Support your local business, especially such a great staff."