Jared

"Went in 10 minutes before closing and a very old White lady, with a clip in her hair, kept interrupting Icelena while she was trying to assist me with a purchase. Kept saying if I wasn't going to buy anything, then I had to leave, because they have to close at 7p. Her tone was extremely condescending and I told her that she was being very rude. Of course, she threatened to call security, so I told her to go ahead. She's clearly in the wrong profession, but kudos to Iceleana for trying to assist me. I feel bad that she has to work with a miserable person. I won't dare return to this store, so unfortunately, Icelena won't get my sale, but she gets 5 stars."

"Pamela was amazing she was very patient and has so much information about everything I needed to know about what I wanted to buy. She even tried the rings on her own fingers and let me take pictures so I can get a feel of how it looks on human fingers. Great customer service"

"I was assisted my Ms. Pamela today with resizing of my ring. I did not purchase my ring from Jared but she assured me they would help me out the SAME DAY! She was very thorough with her inspection of my ring and very pleasant! She’s awesome!"

"Subject: Commendation for Exceptional Customer Service at Jared Dear Ms. Pam, I hope this email finds you well. My name is R.J, a customer who had the pleasure of visiting your store recently. I am writing to express my utmost satisfaction and commend the wonderful customer service I received from your team at Jared. My visit to Jared on Nov 11,2023was truly exceptional from start to finish. From the moment I walked into the store, I was greeted warmly by your staff members who were not only professional but also displayed a genuine eagerness to assist. This positive first impression made me feel valued as a customer, and it set a promising tone for the rest of my experience. I was particularly impressed by the knowledge and expertise of your sales associate, Mrs.Pam. Not only did they patiently listen to my requirements and preferences, but they also took the time to educate me about the various options available. Their ability to guide me through the decision-making process with insightful advice and overall a wonderful experience.."

"Our salesperson at the Waldorf location was a joy to work with. She was very knowledgeable, patient, funny and instrumental in our ring choice. We will definitely return to make future purchases. Please ask for Pamela when you go to the Waldorf location you will not be disappointed."