Charter Oak Apartments

"Recently moved in and found some cat toys from last resident as well as some cat poop. We already have mice in the apartment as well and mouse poop was everywhere under stove. Absolutely filthy place. Do not live here. Update: I'll soon be wrapping up my lease here and have to say it has been a horrific year at Charter Oaks Apartments. We have had a leak in the ceiling, broken A/C for 2 months during the summer, and old windows that will allow water to literally pour in when it rains. Maintenance requests stay open for months at a time. Charter Oaks management will take action for serious issues only if a Fairfax County Code Compliance complaint is made. The management office is also extremely rude. Joshua is a representative that frequently answers the phone at the management office. When he doesn't agree with what you are saying, he will hang up on you. The management here is a joke. They could care less about your quality of life. Charter Oaks Apartments is a great location, no doubt. But, definitely think twice about choosing to live here given what I have stated above. In my opinion, it is not worth the price you pay."

"I recently had the pleasure of residing at Charter Oak Apartments, and I must say, it was an exceptional experience. Nestled in a quiet and picturesque neighborhood, Charter Oak Apartments offers a serene and comfortable living environment that is sure to please residents of all walks of life."

"I have lived here for around 2 years and from the view, to the no bugs or pest, to quiet neighborhood, i have been very happy living here. No one is perfect. Every maintenance requst ive put in it was answered, fix same day? Not all the time but I understand the demand is high on fixing things in older apartments. Diana has been so gracious, professional and even when there was miscommunication, she delivered right on time. I find she is well organized and i have no issue with her. Could she be more available? It would be nice but everytime i needed to speak with her or needed her to help me she made herself available even if its through email. Josh deserves a raise and a colleague to help him with the load but even when he looks tired he is A1 on point, patient and helpful. I'm upgrading and im hoping i get another great apartment! I have never thought of living anywhere else! It's older apartments with its quirks but the space, views and quiet neighborhood near EVERYTHING cant be beat!"

"Hello, I am a resident of this place. I came to live in these apartments a year ago 2022 and until today they have never come to clean the filters in my apartment. I have many things that do not work and they do not come to fix them...they put a trash can Outside my door, the only thing it does is bring flies and a bad smell. I don't need a bin outside. I can go throw my garbage. The worst thing about this is that after I renewed my contract, they told me that they are going to charge me $25 dollars. ...I have to leave the air in my apartment on all day to cool it, otherwise it doesn't cool."