Burlington

"real good deals and you never now you mite find in store love that place"

"Great deals everytime. Easy returns and new deals. Always spend more then I want to. Lol"

"Good place but didn’t have good clothes collection when we visited. Can be a good competitor to Marshalls."

"Staffer at Burlington in East Windsor rejects customer return, saying: “You ripped the tags off.” While I know retailers are struggling to find workers these days, I feel like Audrie, who told me she was the store manager in East Windsor, is setting her own rules. And, though she started off helpful, her demeanor was inappropriate. (She’s not the store manager, according to my receipt. But told me she was.) The back of my receipt does not indicate that store price tags must remain attached. This was a bad in-store experience, though she did take back some of my items... How can the retailer not accept a return simply because the tags were removed to try on the garment at home? (The fitting rooms were closed when I made the purchase at the Freehold store, where staff told me they locked the dressing rooms due to shoplifting issues.) “You ripped the tags off,” Audrie, the employee in East Windsor, responded inappropriately, asking: How do I know you didn’t wear these to work? I asked her why the store couldn’t just use their tools to reattach the price tags. But Audrie said Burlington’s policy prohibited the return of merchandise without tags, even though I had the tags in hand and the shirts were in new condition and unused. How do I know you didn’t wear it to work?” she repeated. Audrie explained that the policy is in writing and showed me a sign on the counter, however it’s not – the back of the receipt does not indicate that tags must remain attached – only that it must be “new [and] unused.” That’s unheard of in retail, in my knowledge as a consumer, anyway. I feel like she was modifying the line of Burlington's policy that indicates items must be in saleable condition: “Merchandise must be in new, unused condition,” reads the back of my receipt. So, here’s my remedy: I’ll close my Burlington credit card with Chase Bank immediately, as I don’t need it. I’ll return another shirt that I was going to keep, since I've lost trust in Burlington over this experience. Still, I’m a Burlington credit card holder and I have the benefit of extended returns and I’m entitled to make returns without the receipt. But now I've lost trust in Burlington's attitude toward its customers. (It seems that if I did not have the receipt, I would have been out of luck.) “Exclusive Cardholder Perks When You Use Your Burlington Credit Card,” states the company. Really?"

"Burlington use to have a nice selection of shoes, Men, Women, Toddlers, and Youth. Now it's almost empty. I mainly shop here for the shoe's because I don't like shopping in places that doesn't have the same styles and sizes on the same racks. I only shop in places like this with a friend. It is a nice place to shop for low prices but not enough selections for what I'm looking for."