Walgreens

"They deserve the low ratings. Pharmacy provided incorrect info about my insurance and made me wait 30 minutes to tell me incorrect information. Staff definitely don’t care about customer service."

"Definitely the worst pharmacy I have ever been to. They never pick up the phone, so you have to walk all the way over there and wait in line for about an hour, only for them to tell me they didn’t have the meds they said they would hold for me 2 days ago. Huge waste of my time. They are horribly understaffed and the few staff they have there clearly hate the job and don’t want to help you."

"They need to hire more pharmacists. With flu shot season in full swing, the lines at the pharmacy are insane. The pharmacists are doing their level best, working flat out, but expect at least an hour to an hour and a half delay for flu shot “appointments” Walgreens is too cheap to properly staff their stores. Hire more people!"

"I just stopped by to give a public shout-out to the friendly young woman (with the amazing smile!) who helped me here last week. She was so kind and patient processing my return, helping me to reimburse my gift card, and giving me advice to maximize the discount on my new purchase. Her exact words to me were, "Don't worry. I like a challenge. I'll figure this out. It's my job." What a wonderful employee."

"Incompetent staff who threatened to throw customers out of the store using a gun. I visited the store to get a refund in March 2023. During the process, the staff was very impatient because they were able to process it for me due to mechanical issues and all of a sudden threatened to throw me out of the store. The security almost pulled a gun. I had to leave for my own safety. Afterwards, I requested apology to resolve the issue, but the store manager Bethany closed the case without my consent and didn’t act on what happened. The regional director Russell didn’t act on what’s happened either. The threatening was truly terrifying and the staff are indifferent. I got anxiety after what happened and reserve the right to press charge. If you are reading this comment, I wouldn’t recommend anyone visit this store. They don’t care about customers and Walgreens should rotten"