Happy Hounds Lodge 18631 Yellow Schoolhouse Road, Round Hill, VA 20141

"We love happy hounds! My dog gets so excited when we are coming up the drive!!"

"The best place in the DMV to take dogs, period."

"I had a reservation for my dog to board at Happy Hounds for 7-14 Jan 2023. I called on 4 Jan and spoke to the manager, Sharon, saying my dog had a reservation for Saturday and that we’d like to bring her at 10am if that was okay. Sharon’s response was “wait, what day were you coming?” then asked me to hold on. She came back and said she had me down for Sunday, then went on to say that unfortunately they had had to close the kennel because kennel cough had gone around, and the vet advised that they close for a few days. Sharon asked if we could postpone our trip to leave Monday instead. I told her no, that we were flying out Saturday afternoon. I asked why I had not gotten a call, why I was finding out when *I* called *her*, not the other way around – and she said that they had only just found out, that they had just been calling people and hadn’t gotten to me yet. I asked how long she had known they might need to close and she said “just the last day or two”. A day or two when they could have called people to suggest they find backup accommodations because there was a possibility they would need to close. Instead, here I was less than three days before a trip, finding out because I called them, that I had to make other arrangements. Poorly handled, and horrible communication that left me in a real bind. I contacted their vet, who was very generous with his time in answering questions I had about kennel cough in general and how it moves through a vaccinated population, risks, etc. I also asked when the possibility that the kennel would need to be closed was first discussed with Happy Hounds, and after consulting his notes told me he discussed it with them on *28 December*, a full week earlier. So not only was this poorly handled, with horrible communication, but Sharon lied about when they knew there was a chance they would need to close. How can I ever trust these people to give me an honest assessment of how my dog is doing when I call to check? How can I ever trust that I would get the truth of what happened if there was an accident? How can I take their word for anything about my dog’s care? The answer is that I can’t, so I’m done."

"Happy Hounds is our go to place to board our dogs! Staff is great! Prices are reasonable. And the location is idilic. Now down to just one dog, it’s great he gets to co mingle with the other doggos and get his interactions there. Couldn’t imagine going anywhere else!"

"Beautiful place with a VERY organized team! The dogs are so INCREDIBLY happy, it's HUGE and in the mountains with amazing views, the system they have in place works very well for the happiness and safety of the dogs. They really know what they are doing and they REALLY care about the time and attention and love your animals need from cuddles to, medicine to food mixing to yard play and pack placement. I HIGHLY RECOMMEND!!"