City Center Washington DC,

970 I Street Northwest, Washington, District of Columbia 20001

"The Burberry sales associates were really lovely, but the inventory was completely in question. Honestly, shocked to see such limitations. Current campaign is "over-sized." As a person who likes more classic and polished Burberry this store lacked those options! Hoping when I go back to DC in the spring things will be different. For now hard pass."

"I am extremely disappointed with this location! I called early today and set aside 2 items as I live 1 hour and 30 mins from this location. I didn’t want to make the long drive if they didn’t have my size so wanted to make sure. I asked the gentleman that helped me over the phone what time they closed, he stated 7pm. I also checked the website and google to make sure, all said 7pm. I made the long drive and arrived at 6:20pm. When arriving, the store was closed. The door had their updated holiday hours and also said 7pm. I am not sure why did all decided to close the store early and not let anyone know especially the sign on the door. I made a 3 hour drive for no reason which is ridiculous!!!"

"Not enough products as the one in New York. But overall it’s good."

"Staff is nice - I feel like there is something missing in the experience here. I picked up a jacket and the front entrance was blocked off with no one to greet me. Then a sales associate came by and greeted me but nothing seemed like it felt like great service. I feel like anywhere that you spend a few thousand bucks on anything needs to be an exceptional experience"

"Very disappointed with their check in policy whereby you can't enter until the security guard assigns you a customer service representative to escort you throughout the store to prevent theft. You can thank the Left for that Covid / riot nonsense"