Rite Aid 4530 North 5th Street, Philadelphia, PA 19140

"This is the worst Rite Aide I ever been to in my life. Very unprofessional, the pharmacy line is always long and slow. It's always one person working, every single time I come to this location. Whoever is managing this location needs to be re evaluated this is ridiculous!!!!!!!!"

"I have been calling for 2 days to this pharmacy for my afib medication refill. The Rite Aid I typically used closed and I am now in the West area of the city. I am also disabled, so I did the refill through the phone system. Called used the system again to see if it was ready the system has said 3x now that it has no information which then prompts a call to the pharmacy no one has answered at all. I've called myself at 9:00 sharp no answer 10:00 no answer 12:30 no answer I need my medication as it's for my heart and that's nothing to play with. As a new customer to this location I am extremely disappointed in the lack of care or concern this location has for its customers. I cannot just go there unless the medication is there as my heart races when walking. If you're not going to fill it please let me know so I can find another Rite Aid that will. Disappointed ☹️"

"Please close these stores. The pharmacy wait times and customer services is sooooo disrespectful. Medicines not being in stock for months is beyond belief and someone willing to help is very rear!!!! Close down because we deserve better services. I am so over the experiences of all the remaining Rite aid's that are barely open. Retraining in customer service is needed asap."

"If I could leave no stars I would, waited a super long time to get a toothpaste that’s locked. I rang the bell 5 times waited and waited, no one came. I finally go up to pay my 3 items and ask about how to get the toothpaste she tells me oh I have to go get it. After I’m done paying my 3 items she starts doing something else. Hellooo??? I left without the toothpaste. The other Cashier complaining about the customer she was helping. Unprofessional and lazy people. If you don’t want to work stay home."

"We pulled into the drive through prior to them closing for break at 1:30. My fiancé and I were there before they put the gates down for the pharmacy. The pharmacist who appeared to be asian, declined to help us. I think he said his name was Botahn. Was simply just picking up medication. Oh well .. so much for customer service .."