Hilton Garden Inn Hanover Arundel Mills BWI Airport 7491 New Ridge Road, Hanover, MD 21076

"I would leave a zero if I could! Poor management! Lack of training left on my own after 1 day of training, to work on my own while two other employees collected my tips cause the big boss was two lazy after me asking several times to add me in system. But she had time to hangout for hrs in the kitchen! Never knew who my bosses were. Poorly run hotel. Staff constantly talking about how bad the turn over rate is. The ONLY good thing about this hotel was Kenya and Maria!! DO NOT WORK HERE!!"

"This is the hotel we stayed at while we were playing at casino. Very nice quiet and clean but the thing I didn't like was you had to pay for your breakfast and or continental breakfast."

"Only gave 3 stars for service. I didn't even speak to an employee of the hotel since I checked in through the app. Perfect spot for a business trip."

"Great location. Staff not that helpful. My room had peanuts on the floor and some power plugs did not work. I asked front desk if they could have the power plugs fixed. No one ever came by at all to clean the room or fix the plugs the while week I was here. Front desk help doesn't seem to care. I'm also a Hilton member and was never offered water when checking in."