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Candlewood Suites Arundel Mills / Bwi Airport, an IHG Hotel
1525 Dorsey Road, Hanover, Maryland, United States
About the Candlewood Suites Arundel Mills / Bwi Airport, an IHG Hotel
Candlewood Suites Arundel Mills / BWI Airport, an IHG Hotel, is a comfortable and convenient lodging option located in Hanover, Maryland, just minutes away from both the Arundel Mills shopping center and BWI Airport. This extended stay hotel offers spacious suites with fully equipped kitchens, a fitness center, free Wi-Fi, and a business center. Guests can enjoy the convenience of the Candlewood Cupboard, an on-site store where they can purchase snacks and other essentials. With its prime location and excellent amenities, Candlewood Suites Arundel Mills / BWI Airport is the perfect choice for both business and leisure travelers visiting the area.
Photos of Candlewood Suites Arundel Mills / Bwi Airport, an IHG Hotel
1525 Dorsey Rd, Hanover, MD 21076, United States
Reviews of Candlewood Suites Arundel Mills / Bwi Airport, an IHG Hotel
"My go-to hotel! Always great service from the staff, clean rooms, and now they're renovating to get updated rooms. The folks here know me by name every time I come in now, and have been welcoming since day one! Love that they're pet friendly, and the staff here clearly love pets. Great location with easy access to the amenities nearby, as well. Highly recommend this location to anyone needing a place to stay, especially if you have pets needing to travel with you. :)"
"I had a late check in and the front receptionist, Deonta was amazing. Without a doubt, one of the warmest greetings that I've received. He greeted me warmly, he looked and dressed professionally and the check in went smoothly. One thing that I look for whenever I check into any hotel is the professionalism that the front desk. Deonta certainly had that. We answered all my questions regarding the hotel and the surrounding area. I highly appreciate the hospitality shown by him. Thanks a lot and I will definitely be staying here if the future and recommend this hotel to my friends and family. Kudos!!!!!!"
"My family and I had the privilege of staying at this hotel recently. When we arrived there were no parking spots remaining due to the construction and renovation except for the diamond parking spaces. The host at the front desk allowed us to park in the diamond space at no extra cost due to the spaces being taken by the renovation items. This was a massive delight to us as it was right in front of the main entrance and we had a small child with us. The front desk host went above and beyond once more when we needed assistance entering our room. The newly renovated room was gorgeous. The keys however, did not work on the door right away due to the mechanism needing to be recoded the following morning and we were let in with her master key. The front desk host then gave us two drinks and snacks complimentary from the lobby shop due to the inconvenience of having gone up and down the elevator several times to try the keys. This was again a massive delight to our family. We received so much kindness and superior customer service from the hotel team during our stay. Should we revisit the area again, we will choose to stay at this location again solely based on the fact we already have been treated so kindly and the newly renovated room was so beautiful and cozy. I do wish that breakfast was served at this location but that is a minor detail compared to everything the team did to ensure our stay was delightful. Thank you Candlewood Hanover team for all you did to make our stay wonderful. See you again some day!"
"Rooms were fine and clean. The staff was very friendly and helpful. We booked a queen suite but I have a queen bed at home and I can say that bed was not a queen. At best it was a full size, how can they say it's a queen and charge for queen when it is clearly not a queen size. Would I stay there again probably but a king suite next time."
"This was the BEST Candlewood experience I have ever had. The staff was just so incredible here. Very customer friendly. I love staying in Candlewood Suites when I road trip with my dogs as they are typically Pet Friendly, affordable and you get a little kitchen and full refrigerator in every room. I love the Candlewood brand of IHG hotels. THIS HOTEL IS SO PET FRIENDLY! It is clean, updated, smells great. It's updated and is going through a renovation but you would never know it except for the (very well communicated) signs about the renovations. There was no inconvenience to the guests. Lots of attention to detail. The owner should be commended on great hiring and how well they are training their staff. Both morning and night crews were equally friendly and helpful. he food area is well stocked and maintained. The gym was very clean, had extra equipment like balance balls and yoga mats. Just 5 stars all around!"
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