Quality Inn & Suites Frostburg-Cumberland

"1. There is no pool as advertised in the photos. 2. The door would not open or close properly due to the lock for additional security when in the room. 3. Breakfast area pancake maker was not functioning."

"The whole family stayed for one night with a dog. The beds where clean, but the room not overly great. Breakfast was slim. The price was worth what we paid for and it was right off the highway."

"Room phones do not operate properly. Staff is very nice and friendly however the owner was nasty and should not be in the hospitality business. Barking dogs throughout the night, screaming kids, and just lots of noise. I stayed for over a week and asked for a better rate to be told NO. So I went next door to the Hampton Inn which was much nicer. Why are these hotels empty?? Why are they costly? Not American owned."

"If you want to meet a pretty receptionist that doesn’t smile, this is your place. If you want to find hairs all around in the bathroom, this is your place. If you like horrible coffee spit by automated machines that mix some dark paste with water, this is your place."

"We checked in here because the Hampton Inn was fully booked. The room and halls were musty, carpets felt sticky. The beds were comfortable, looked clean. The breakfast was mediocre- instant oatmeal, bread, cake donuts, sausage and egg. The pancake machine didn't work. Very little selection. It worked for a one night stay. The cleaning needs to be kicked up a notch. I found a benzodiazepine pill on the floor.. LUCKILY before any of my toddler/young kids did. Yikes."