Rite Aid

"Nobody was waiting in the pharmacy. I had asked for a prescription to be refilled several days ago. It wasn't ready. I was told to wait an hour. I'm transferring everything to a new pharmacy. This is not the first time this has happened. I'm done with rite aid"

"The staff here are really kind, but I have to say: the store is disgustingly dirty. Floors are dirty. I used the restroom 3 days ago, and it was GROSS. Thought it was a fluke. Came back today, and happened to need to use the restroom. it hasn’t been touched in that time. I know because there’s trash on the floor from 3 days ago. There’s also no way to exit the restroom without touching their absolutely disgusting door handles. Makes me question how clean their BOH is…maybe go to the rite aid in west Chester. It’s really clean there."

"The staff is super nice, especially the woman who is there on early Saturday mornings (I forget her name). We come in at least twice a month and always have a good experience."

"This pharmacy is criminally understaffed. Prescriptions are not filled in a timely manner (probably due to understaffing). If the automated system says your prescription will be "available the next business day," be prepared to wait a couple of days beyond that. (Make sure you call in your script when you have AT LEAST a weeks' worth of meds left, or you will be out of luck.) The phone is rarely answered, and when it is, the person who answers is rude and not helpful. Very often there are long lines at the prescription counter because there is only one person trying to run the drive-through window and the counter. Inshort, if you have ANY OTHER OPTION for a pharmacy, take it."

"Just tried calling RiteAid for 30 minutes straight and got the same experience as many of the customers who reviewed this pharmacy. No one will pick up! I too have been going here for ten years and I’m ready to switch even though it’s within walking distance. I tried calling the 1-800 number the owner keeps posting in response to these bad reviews and guess what? Yep, can’t get through to anyone. Been waiting for twenty minutes and that’s when I decided to write this review. How can we discuss this further if we can’t talk to anyone?!"