Geek Squad
10 Quarry Road, Downingtown, PA 19335
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 7:00 PM
Photos
Location & Phone number
10 Quarry Rd Spc G1, Downingtown, PA 19335, United States
About the Business
Geek Squad is a technology institution located at 10 Quarry Road in Downingtown, Pennsylvania, United States. Our Geek Squad® Agents are experts in all things tech and are ready to help with any issues you may encounter. Whether you bring your tech to us or we come to you, we offer installation and repair services for a wide range of products in your home.
Thinking about adding new tech or appliances? Our In-Home Advisor can visit your home, demonstrate what's possible, and create a customized plan for you. We also offer same-day Apple repair in many locations, with iPhone screen replacement starting at $129.
From fixing phones to setting up computers and tablets, mounting TVs, and installing smart home devices, Geek Squad has you covered. Our appliance experts can repair large or small appliances, and we even offer services for setting up iPods, MP3 players, gaming consoles, cameras, and more.
Geek Squad provides an unmatched level of tech and appliance support, with Agents available online, on the phone, in your home, and at Best Buy stores 24/7. We offer repair, installation, and setup services for a wide range of products, including computers, appliances, TVs, car electronics, and more.
Additionally, Geek Squad Protection ensures your tech stays working like new beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to discuss any questions or concerns you have about your products, and discover inspiring new technology and the latest tech innovations.
Reviews
"Highly recommend this group. I'm 55+ and they save me valuable time on tasks that would take me 3x the time to accomplish ."
"They fried my phone while trying to replace the battery. So they sent it to Apple for repair. When I went to pick it up, the rep told me it was a new phone from Apple. I asked if they were going to refund the battery charge since they didn’t replace the battery. Manager came out and said that they covered the Apple charge for battery replacement and that it WASN’T a new device. “Same serial number” he said. Got home and realized it WAS a new phone - completely different serial number."
"I have used geek squad quite a few times and they are excellent!!. I'm older, ( almost in 60's)and other than not understanding that when my computer crashed my data was saved but not the programs, they explained everything and they have always been extremely polite. Paul, Nick and others are very knowledgeable. I don't understand the bad reviews. I trust these guys more than my mechanic, who I finally left and went to a car dealer."
"Andy and his partner delivered and set-up a Samsung 55-inch 4K tv for me yesterday. They were ultra efficient and helpful, making sure we had a grasp of operating the new system. They even transferred data from the Samsung remote to my personal remote-a huge help! They moved existing equipment to where we wanted it, again a big help to us. I can’t say enough good things about these two men. I was very happy that I chose The Geek Squad to set-up and install our new TV. FYI: This tv was ordered online from the K of P store."
"This store is awful. It’s impossible to get any help. The employees here have no idea concept of customer service. I made an appointment online and waited over 30 minutes. The staff scurries to the back and stays there, laughing and talking about the customers. Unbeknownst to them, all of their banter is audible from the front desk. Questions are answered with scripted responses. The Geek Squad is the biggest waste of money A brand new laptop purchased in May 2017 has been “serviced” (including a new hard drive!) 4 times."
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