Kaiser Permanente Lutherville-Timonium Medical Center 2391 Greenspring Drive, Timonium, MD 21093

"I came into Urgent Care at Kaiser Lutherville early this morning in such extreme pain that I could not sleep. The triage nurse took me right in, the doctor arrived shortly afterwards, examination, x-rays, minor procedures to relieve my pain and I’m on my way home all within 2 hours. Everyone was kind, showed concern and great care, and I feel like a new person."

"Had a colonoscopy and the stress was the day before and prepping for the procedure. The drink solution actually wasn’t that bad with the lemon mix. My problem was forcing myself to drink it all in the period of time given. I suggest curbing what you are eating leading to the procedure. After 3 drinks I was already ready for the procedure but I finished all solution because I did not want to have to repeat if for any reason my system wasn’t clear. The day of procedure was perfect, the Dr, the nurses, everyone had a smile and was very transparent. I was blessed to have the perfect team from the time I checked in at front desk until I was dropped off to my daughter who drive me home. Thank you!"

"OMG! The patient care and service at Kaiser is terrible. First, wait over a month to schedule an appointment with so called "specialist". The appointment suppose to be about 30 minutes but they will make you wait over 45 minutes just to see that mediocre doctor. Then, they rush your appointment and deny care that you really need. Then, be ready to get unexpected high bills. I was puzzled, and I wonder if I even have a health insurance. I am changing my insurance ASAP this enrollment period and if you can do it ASAP and have mercy on yourself. Additionally, the receptionist and nurses working here need to learn some mannerism and treat patients with some respect. There are some really nasty folks out here. Hope you replace them with some more professional folks that knows the value of respect. I was shocked with their terrible service! Wow!"