Fabletics

"Poor customer service from the two associates that were working on 11/6 around 4pm. I recommend trying clothes on in store and buying online for a better experience."

"Manager and associate that were there when I made a purchase on 11/5/2023 around 5pm were rude and unprofessional to me in front of other customers. I plan to return every single item I purchased and I will not be shopping at Fabletics again."

"Since this is a review of my own experience at this place - 1 star for the store/place and 5 stars for FABletics brand/company I am a loyal fan of FAbletics clothing and I can say a lot about the quality, and the superb fashion sense injected in their sportswear. But ever since my experience with the sarcastic store associate; I'd rather shop online than go to the Bridgewater store. New younger store associates are fine but there is this blonde lady who has been there for a long time who likes to intimidate customers. It's her way of responding or reacting that makes me frustrated and it is not the first time. I've been to that store nth times and I would notice how she interacts with the customers. Before then, she used to be a jolly lady, but by and by, she is just pouting and frowning? And she sarcastically answer questions. Anyway, As I had said, I will avoid setting foot in this store unless I have returns (or if need arises) but for the Fabletics brand, style and quality.. awesome! (I'm still here as a fan .. but catching up with your styles - online!). If she is the managing person there, she needs to change her style of accommodating customers."

"Visited the store today after seeing a bunch of Facebook ads for this company. I tried on the shorts and I have to admit they are some of the best athletic shorts I have ever worn. The price tag was a bit high but I was told about their program, you join and you get a really crazy deal, 2 for $24 shorts and everything else 70% off. I signed up and will definitely be returning. Customer service was excellent at this location, was given recommendations and was even offered to have them order different styles/colors for me that weren't available in store for me."

"Had a VIP account, RARELY got the opportunity to use it as 85% of what I want is out of stock when I go to order. Even worse. I spent hours browsing and picking out 6-7 items yesterday into today, tried placing the order, kept saying there was an error but didn't explain ANYTHING as to what the error was against (my credit card?, address?, name?, website?) So I reached out to the customer service (they were kind) just to find out ALL OF THE ITEMS , not 1 or 2, ALL OF THEMMMMMM, were out of stock!!! How do you allow me to put all these items in my cart (all showing available or "low stock" for some), get to a payment and then error out because they're sold out and that info doesn't reflect on the items? If the system knows enough to not process the order because its out of stock, it should update the availability while shopping. This is EXTREMELY poor from a company of this size...... Won't shop with them again since I wont waste my time shopping for items that may not even be there. Disgusting."