The Bone Appetite 8517 Germantown Avenue, Philadelphia, PA 19118

"I've been taking my dog here for 5 years - since it's under new owners the service is HORRIBLE! I was charged 96.00 including tip before it was 75.00 and they didn't cut my dog's nails - I was told that would be 18.00 extra - also it usually took 2 hours and now I had to wait 4 hours - because I told the owner I was unhappy with the wait time - he proceeded to go on a 15 minute rant - told me that he runs an upscale business and that he will no longer groom my dog - no problem -I will be taking my dog somewhere else!"

"Got my puppy's nails clipped. Nina was awesome. Shopped for her in the store and found healthy and unique foods, treats and toys. And don't forget their biscuit bar of baked dog treats. Will be back soon. She loves her trips there."

"I tried writing another review from my phone but the website would not let me write another so I am using my husband’s phone to write another review. My niece and I made a appointment for a grooming for a Cockapoo and a Coton de Tulear Shih Tzu mix Friday July 24 out of desperation because our groomer was at Best Friends and she left. We couldn’t wait until August to get them groomed when a appointment would be available. I had been to Bone Appetit before. The last time I was there I was not pleased at all. So out of desperation I call and asked do they have more than one groomer because the last time I was there my dog got a horrible hair cut. The person on the phone told me that they have 3 groomers and that she would give me someone good at grooming. Ok I thought I would give this place another chance since my dog needed grooming and his appointment with another groomer isn’t until October. Well let’s just say I should have cut him myself and saved the money. My niece was not at all pleased either. Later on in the evening petting my dog I noticed that he wasn’t bathed. This place is also way higher priced then the excellent grooming we have have paid for. On my last review there was a response to my review. The response was that I can bring him back for the mishaps to be fixed on him. Well I did not know about the response until my niece read the reviews on the store website. How about who ever responds to the reviews give that unsatisfied customer a call? Our phone numbers are in the system. To everyone who gave this place 5 stars have you ever been somewhere else? Believe me if you take your dog elsewhere to be groomed you will see that your 4legged baby will look 100% better. How does this place interview potential groomers? I won’t be stupid enough to go back a third time no matter how desperate I am."

"Great stock of all different pet supplies and the staff is very knowledgeable and friendly, the dog biscuits and chew selection always go down well with our pup and he loves his collar and bandana from here"