Patient First Primary and Urgent Care - Landover Hills 6201 Annapolis Road, Landover Hills, MD 20784

"My experience at this urgent care was a complete joke. When I asked to speak to a supervisor about my concerns, I was told that every doctor is their own supervisor. This response is not only dismissive but also reflects a lack of accountability within the facility. It's absurd to suggest that there's no hierarchy or oversight in place. This attitude towards customer feedback is unprofessional and leaves me questioning the quality of care provided."

"Dr. Deborah and staff was awesome. They were extremely busy yet effective, awesome customer service and the wait time wasn’t as long as a hospital would have been. Wait time was 30-45 mins and the room was full! Amazing service. Well done staff and Dr. Deborah!"

"The staff is nice & provides great customer service. One improvement would be to give patients an option to lay down because it's going to be a minute. After waiting 3hrs, the Dr. spent all of 5 mins with me. You have ...& here"s the meds. No instructions on sanitizing, quarantining, preventing reinfections, etc. This is very important especially with covid & pink eye. I had to ask questions in hallway because Dr. never came back as they said. I also had to ask Dr. to resend one prescription because pharmacy didnt get it. We went back/forth for a minute. Do better!"

"I was very please with how clean the place is every time I go there. I never wait more than 5mins before someone sees me. Diagnosis is always on point. Their medication works and checkout is easy! Very Pleased"

"I didn't feel valued. The physician didn't really show care, she was very brief. However I got great service from the receptionist and the tech. I may excuse the physician, may be she had been busy all day, probably I was her last patient. On a lighter note, a pillow for the bed will be helpful for your patients. I had to fold my coat to use as a pillow while waiting for the physician. Thank you."