Bike Works 104 William Street, Fredericksburg, VA 22401

"Very knowledgeable staff who are quick, friendly and thorough with their work. THE place to go for any bicycle needs."

"Nice to have a solid bike shop in historic downtown Fredericksburg. Great staff, very knowledgeable!"

"Great service and support. My wife recently took my bicycle to Bike Works to have new tires put and a general service performed. Approximately one month after getting the bike back, the rear tire began losing air. I returned the bike to the shop and they immediately put in on rack and discovered that the tube was leaking. Although this was not part of the service performed, Andre put a new tube on the bike for no charge. I was out the door in less than 15 minutes. Good people doing great work. Follow-up Note: Took my wife's bike in as the shifter lever was coming apart. The technician inspected the bike and recommended new shifters and replacement of a brake cable. However, Andre took a look at the shifter and thought he had some spare parts to fix it. When I returned to pick up the bike, he had completely rebuilt with parts he found and replaced both brake cables (the other one free of charge). \ Bike Works is a fantastic business with a high level of ethics and great customer care. Andre and his team are the best."

"Love the shop! Outstanding customer service and experience. The tech’s at Bike Works service my bike saw some issues and took care of all of them. Highly recommended shop!"

"The sales person completely blew it! He tried to get me to bring my bike in for service on something as simple as a bike handle bar bolt cap! A simple "No sir, we don't have it" or an honest answer like, "Sir, I'm sorry but our store policy only allows us to request you bring your bike in for repair items" would have been better than trying to inconvenience me and trick me into an unnecessary diagnostic fee or repair cost! The bike is shown below. A simple fix, but instead, I'm sorry to say, the service here felt like I got the run-around-shakedown! No thanks! I went home and ordered the part online. In addition, I had the part in my hand, I told the person it was a 22cm diameter, plus, I had the bike's owers manual and pictures (which I've provided here) ready to resolve my issue. Smh."