Tractor Supply Co.

"The best part of visiting TS is their staff. They are always helpful, kind and smiling! I've never had issues finding a selection of the items we are looking for, feed, fencing, shavings, boots, plants, etc."

"Tractor Supply has all your farm and outdoor needs. I was also able to find some miscellaneous items for our pop-up camper before our trip to the eastern shore. Check the schedule if you are in need of pet care. Staff and team members were extremely helpful as soon as I walked into the building."

"There is always someone knowledgeable working. Whether you have gardening questions or chicken questions, if the worker doesn't know, they know how to find the answer. I always feel more like a person than just a random customer when asking for help. It seems like the staff actual like their jobs. Great!"

"Found the BIB I've been looking all around for! Although they didnt have the Carhartt brand, but I'm Satisfied with the Ridgecut brand, wasn't many sizes available but they had my size! Pretty cheap as well.. Tractor Supply is a great place to get all your Indoor & Outdoor supplies, Good customer services, the employees were very nice and helpful, well shop here again and would recommend to friends and family.."

"I do a LOT of online shopping and I have never been more dissatisfied with the customer service and products of a company as I am with Tractor Supply. I order a Justin Straw Cowboy hat from their website on July 25th. I got a shipping confirmation on July 26th. I checked the tracking number on Tuesday (7/27) and (7/28) and on both days UPS said awaiting item. I called customer service on (7/28) and requested to know why this hadn't gone out yet. The customer service representative said that it was UPS fault, yet at the same time confirmed that it hadn't left their warehouse. She said that they would send me out another hat over night for the troubles of this issue. She also stated that I would receive a call from a manager within 24 to 48 hours. I never did receive this call. It was late Wednesday and she stated it would go out Thursday and I would have it Friday. I received the second tracking number shortly after the call on 7/28. I watch the tracking number and same thing happens, no movement, UPS awaiting package. I call back and talk to a customer care representative who refuses after asking to speak to a supervisor to let me speak to one. Apparently none were available. He said that the hats would eventually go out at some point but I would not be receiving overnight shipping as they aren't authorized to do that. After thinking on that horrible service I called back Friday (7/30) and insisted to speak to a supervisor. They gave me the same information but said nothing else could be done. By this time one of the hats had shipped and I should get it next week. Ok fair enough. I finally receive the hat on 8/3 and the box and hat are both DESTROYED beyond wear. I called back and said if this was what was going to come in the mail then I would like it sent to the store as I am sure those hats aren't showing up like this. She said she would have to get supervisor approval to do that. Shouldn't replacing an item that was destroyed in shipping come as a no brainer why would that need a supervisor. Customer service of Tractor Supply is beyond disappointing and once I get this resolved I will no longer shop with them in the future."