Staples 2631 Housley Road, Annapolis, MD 21401

"I was very disappointed with my visit to Staples. I was looking at office desks and discovered this one desk's "Sale" was a blatant lie, and there was no effort in hiding the fact. Even if I wanted to buy the desk, I only saw one associate, and they weren't working the cash register where people were lining up. I've been to this store many times over the last few decades, but I don't think I'll be coming back."

"I typically order business cards online for same-day pickup at this location. The past 2 orders, I've selected same-day pickup and they've called asking if they can send it to their production facility and it'd be ready within 2-3 days. Typically, it hasn't been urgent enough to warrant making their lives harder, so I agree and pickup later. My business ran out due to a busy weekend so I ordered same-day again, and was met with the same phone call asking to send it to a production facility. I called back to ask if it could be held to the original same-day timeline this time, and the man on the phone very curtly / rudely said it would be done today and hung up on me. I received an email a few hours later stating my order was ready for pickup, so headed to this location where I was met by the person who originally called me. He stated that I didn't give him enough time and the order was only partially ready and that I could come back for the rest. It seems like the staff here don't communicate very well. Nor do they care to be friendly customer service representatives. I'll probably be ordering from another company moving forward to save myself the headache and wasted time."

"UPS Drop Off. I am a regular at this location. The customer service is usually great. This particular day a person was working, and he was very rude, I said hello, he did not speak, I said thank you, and he completely ignored me and basically threw the receipt at me once my package was scanned."

"Had a rush order for event posters and signage, and decided to check out Staples. They offered all the services, professionalism and quality of the big print shops. What puts them ahead of the competition is AMAZING customer service (thanks Nathan and Connor!!) and same-day service!!"