Maverick Bicycles

"The helpful and friendly people at Maverick helped me choose my new bike today. We discussed what I wanted in my new bike and what I liked about the bike I was replacing and they picked 3 bikes for me to test ride. I went back and forth with one of the bikes before I decided. After a 13 mile ride as soon as I got it home, I’m even more pleased! I will definitely return for any future bike related purchases."

"I took my bike to Maverick bike shop to get a tire change. The people were nice and friendly. I felt like family. I waited for my tire to be fixed and took it home. The very next morning I went to ride the bike, when I sat down to ride, I only went about five feet and the entire back wheel fell off. This is an e-bike and when it rolled that five feet, this cause electrical wires and connections to be damaged. I contacted Maverick bikes on the Saturday that this happened. I shared what happened and I was told to bring the bike on the next open day. I drove over 40 miles back to the shop. I left the bike with them and they called me to tell me the electric motor was gone and there was nothing they could do. The proceeded to work on the bike but caused additional damage to wiring. The bike then became irreparable. They proceeded to tell me where to go to purchase a new bike. They became unhelpful and were not remorseful about the issue. They caused me to lose a $1800 bike and offered no assistance at all. I now have a new bike but will not make the mistake of visiting this shop ever again. Please beware."

"My boys are rough on their bikes and we did not want to buy another new bike. We called out of desperation to see are the bike salvageable? They fixed tires, alignment, taught the boys some fixes they can do…and it was not the price of a NEW bike. Now we only shop here for all or biking needs"

"The kind staff filled both of my bikes’ tires with air for free and made sure I was happy by giving it a test ride to make sure they felt just right. A wonderful experience; will be back for all my biking needs!"

"Had a bad experience at another bike shop that never got resolved. Issue: install upgraded hydraulic brakes - both front and back - on my Jamis Coda. Problem: The brakes were not compatible with the shifters, and they leaked. The bleed ports were stripped. After spending $160 I had no confidence in the brakes, and could not ride my bike. I took the Coda to Maverick at the recommendation of Handy Bikes (which I highly recommend). They are in DC and too far of a drive. Dawn assessed the problem. The brakes could not be saved, and she installed a new set. She also raised my bar with a new stem stack. I am so appreciative of this shop handling my problem. Warning: to any bike techs reading this review. Please don't tackle hydraulic brakes if you have no to little experience. It only frustrates customers. BTW: I did go back and request full credit at the other shop."